Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Jackson

spring lake

Summary

Detail-oriented individual with a proven track record in customer service and operational efficiency. Recognized for effectively resolving guest complaints and contributing to a positive dining atmosphere, ensuring satisfaction and loyalty.

Overview

3
3
years of professional experience
2
2
Certifications

Work History

Server

Bunkers Bar and Grill
Spring Lake
06.2025 - Current
  • Delivered exceptional customer service, enhancing guest satisfaction and overall dining experiences.
  • Coordinated table assignments, optimizing service flow during peak hours.
  • Collaborated with kitchen staff to accurately relay orders and special requests.
  • Maintained cleanliness and organization of dining area throughout service hours.
  • Processed payments promptly using point-of-sale systems for accuracy.
  • Assisted in training new servers on menu items and service standards.
  • Addressed guest complaints promptly, fostering satisfaction and encouraging repeat visits.
  • Stocked supplies and replenished items to support operational needs.

Restaurant Host

Rudino's Pizza & Grinders
Cameron
06.2024 - 02.2025
  • Welcomed guests upon arrival, contributing to a friendly and inviting atmosphere.
  • Coordinated seating arrangements to enhance restaurant flow and guest experience.
  • Answered phone inquiries and made reservations with attention to detail.
  • Ensured cleanliness of entrance area, positively impacting first impressions.
  • Processed payments using POS systems efficiently and accurately.
  • Monitored wait times and informed guests about estimated seating availability.

Bakery Clerk

Burney's Sweets and More
Cameron
04.2023 - 08.2023
  • Assisted customers in selecting baked goods and desserts.
  • Delivered exceptional customer service by promptly addressing inquiries and assisting with product selections.
  • Managed cash register operations and processed customer transactions, enhancing overall shopping experience.
  • Restocked shelves with fresh bread, cakes, and pastries regularly.
  • Ensured cleanliness of bakery display cases and work areas, creating inviting environment for customers.
  • Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
  • Prepared ingredients for baking and assembling pastries.

Education

High School Diploma -

Overhills High School
North Carolina
05-2025

Some College (No Degree) - Bachelors of Nursing

University of North Carolina At Charlotte
North Carolina

Skills

  • Effective communication
  • Team collaboration
  • Time management
  • Attention to detail
  • Problem solving
  • Critical thinking
  • Health care fundamentals
  • Patient assessment
  • Patient care and safety
  • Basic life support

Certification

CNA 1 certification

Timeline

Server

Bunkers Bar and Grill
06.2025 - Current

Restaurant Host

Rudino's Pizza & Grinders
06.2024 - 02.2025

Bakery Clerk

Burney's Sweets and More
04.2023 - 08.2023

High School Diploma -

Overhills High School

Some College (No Degree) - Bachelors of Nursing

University of North Carolina At Charlotte
Grace Jackson