Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Strategic Associate I
Acrisure, LLC
05.2023 - Current
Streamlined office operations by effectively monitoring and addressing client correspondence and data communications regarding company wide rebranding.
Participated in strategic planning sessions to develop actionable plans for achieving business objectives both short-term and long-term.
Provided essential support to senior executives, effectively managing schedules and coordinating meetings.
Actively participated in weekly team meetings to discuss progress updates on current projects, ensuring everyone was aligned with ongoing tasks.
Student Assistant
State Of Michigan, Department Of Transportation
11.2021 - 04.2023
Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
Improved communication within the office by creating informative email updates regarding deadlines and announcements.
Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information.
Completed clerical tasks such as filing, copying, and distributing mail.
Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
Customer Service Expert
McDonald's
08.2018 - 08.2021
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Investigated and resolved customer inquiries and complaints quickly.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Delivered prompt service to prioritize customer needs.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Bachelor of Science - Communications
Grand Valley State University
Allendale, MI
05.2023
Skills
Filing and data archiving
Database Maintenance
Strong Problem Solver
Spreadsheet Management
Customer Service
Self-Directed
Timeline
Strategic Associate I
Acrisure, LLC
05.2023 - Current
Student Assistant
State Of Michigan, Department Of Transportation
11.2021 - 04.2023
Customer Service Expert
McDonald's
08.2018 - 08.2021
Bachelor of Science - Communications
Grand Valley State University
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