Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Kiter

Allendale,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Strategic Associate I

Acrisure, LLC
05.2023 - Current
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications regarding company wide rebranding.
  • Participated in strategic planning sessions to develop actionable plans for achieving business objectives both short-term and long-term.
  • Provided essential support to senior executives, effectively managing schedules and coordinating meetings.
  • Actively participated in weekly team meetings to discuss progress updates on current projects, ensuring everyone was aligned with ongoing tasks.

Student Assistant

State Of Michigan, Department Of Transportation
11.2021 - 04.2023
  • Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
  • Improved communication within the office by creating informative email updates regarding deadlines and announcements.
  • Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.

Customer Service Expert

McDonald's
08.2018 - 08.2021
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Delivered prompt service to prioritize customer needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

Bachelor of Science - Communications

Grand Valley State University
Allendale, MI
05.2023

Skills

  • Filing and data archiving
  • Database Maintenance
  • Strong Problem Solver
  • Spreadsheet Management
  • Customer Service
  • Self-Directed

Timeline

Strategic Associate I

Acrisure, LLC
05.2023 - Current

Student Assistant

State Of Michigan, Department Of Transportation
11.2021 - 04.2023

Customer Service Expert

McDonald's
08.2018 - 08.2021

Bachelor of Science - Communications

Grand Valley State University
Grace Kiter