Grace Kremer
Keystone,SD
Summary
Well-coordinated planner proficient in coordinating event timelines and time management to meet deadlines. Superior work ethic combined with a resourceful outlook and positive attitude. Handles team needs with critical-thinking strategies and strong focus on daily requirements. Excelled in creating efficient processes and resolving issues, enhancing customer satisfaction. Skilled in team leadership and decision-making, significantly contributing to raising over $2 million for South Dakota State University's athletics program.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Grapes and Grinds
2018.05 - 2024.09
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Assistant Athletic Coordinator- Development
South Dakota State University
2022.08 - 2024.04
- Aided in raising over $2 million for the sports program through strategic planning and execution of fundraising initiatives.
- Assisted in the planning and execution of a wide variety of events, catering to diverse audiences and objectives.
- Streamlined event registration process for improved efficiency and reduced wait times.
- Supervised event staff, providing clear direction and guidance for successful execution of tasks.
Patient Experience Specialist
Willert Chiropractic and Wellness
2023.10 - 2024.07
- Developed strong relationships with patients, fostering trust and loyalty in the healthcare facility.
- Streamlined appointment scheduling processes to increase efficiency and reduce wait times.
- Facilitated patient education sessions for improved understanding of treatment options and medical conditions.
- Organized quarterly events and promotions to support patient and community initiatives, enhancing engagement and outreach.
Education
No Degree - Hospitality
South Dakota State University
Brookings, SDNo Degree - Hospitality
Grand Canyon University
Phoenix, AZSkills
- Decision-making capabilities
- Customer-Oriented
- Team Leadership
- Attention to Detail
- On-site Execution
- Time Management
- Problem Resolution
- Critical Thinking
- Excellent Communication
Certification
- Certified Chiropractic Assistant
- Basic Life Support Certification
Timeline
Patient Experience Specialist
Willert Chiropractic and Wellness
2023.10 - 2024.07
Assistant Athletic Coordinator- Development
South Dakota State University
2022.08 - 2024.04
Shift Supervisor
Grapes and Grinds
2018.05 - 2024.09
No Degree - Hospitality
South Dakota State University
No Degree - Hospitality
Grand Canyon University
- Certified Chiropractic Assistant
- Basic Life Support Certification
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