Grace Leist
Bristol,CT
Summary
Dynamic and goal-oriented professional with extensive experience in customer service at Sportsmans Wearhouse. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and inventory management, consistently achieving optimal stock levels and driving sales through engaging merchandising strategies. Reliable and punctual, dedicated to delivering exceptional results.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
Old Navy
08.2025 - Current
- Facilitated customer engagement through exceptional service and product knowledge.
- Maintained organized merchandise displays to enhance shopping experience and drive sales.
- Utilized point-of-sale systems for efficient transactions and inventory management.
- Collaborated with team members to ensure store standards and visual merchandising alignment.
Apparel Associate
Academy Sports Outdoors
08.2024 - 08.2025
- Assisted customers in selecting appropriate apparel based on needs and preferences.
- Maintained organized merchandise displays to enhance customer shopping experience.
- Operated point-of-sale system efficiently to process transactions accurately.
- Collaborated with team members to restock inventory and ensure product availability.
Customer Service Cashier
Sportsmans Wearhouse
03.2021 - 12.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints, enhancing overall satisfaction.
- Managed cash registers, ensuring accuracy in monetary exchanges.
- Trained new cashiers on operational procedures and customer service standards.
E Commerce Associate
Sportsmans Wearhouse
03.2021 - 12.2024
- Managed daily order processing and fulfillment using e-commerce platforms.
- Coordinated inventory management, ensuring optimal stock levels for product availability.
- Analyzed customer feedback to improve online shopping experience and enhance satisfaction.
- Developed and implemented promotional campaigns to drive traffic and increase sales.
Merchandising Associate
Sportsmans Wearhouse
03.2021 - 12.2024
- Managed inventory levels to ensure optimal product availability and minimize stock discrepancies.
- Collaborated with cross-functional teams to execute promotional displays and enhance customer engagement.
- Analyzed sales trends to inform merchandising strategies and improve product assortment.
- Developed visually appealing merchandise layouts to drive customer interest and boost sales performance.
Inventory Control Specialist
Sportsmans Wearhouse
03.2021 - 12.2024
- Managed inventory levels to ensure optimal stock availability for sales and customer fulfillment.
- Implemented inventory tracking systems to enhance accuracy in product counts and minimize discrepancies.
- Coordinated with suppliers to streamline order processes and improve lead times on stock replenishment.
- Trained and mentored junior staff on best practices for inventory management and control procedures.
Cashier
Lowes Home Improvment
04.2024 - 08.2024
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout areas to improve operational flow.
- Trained new cashiers on procedures and customer service best practices.
Front End Lead/ Head Cashier
Bed Bath and Beyond
08.2020 - 04.2021
- Led front-end development team, ensuring alignment with design specifications and user experience best practices.
- Implemented responsive web designs to enhance mobile accessibility and improve customer engagement across platforms.
- Collaborated with cross-functional teams to integrate new features, optimizing site performance and user satisfaction.
- Mentored junior developers, fostering skill development through code reviews and knowledge sharing sessions.
Sandwich Artist
Subway
03.2018 - 08.2020
- Prepared sandwiches to customer specifications, ensuring quality and freshness.
- Maintained cleanliness of workstations and dining area, adhering to health and safety standards.
- Trained new team members on food preparation techniques and customer service protocols.
- Assisted in inventory management by tracking supplies and placing orders as needed.
Education
High School Diploma -
New Hanover High School
Wilmington, NC06-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Cash handling
- Flexible schedule
- Verbal/written communication
- Stocking and receiving
Timeline
Sales Associate
Old Navy
08.2025 - Current
Apparel Associate
Academy Sports Outdoors
08.2024 - 08.2025
Cashier
Lowes Home Improvment
04.2024 - 08.2024
Customer Service Cashier
Sportsmans Wearhouse
03.2021 - 12.2024
E Commerce Associate
Sportsmans Wearhouse
03.2021 - 12.2024
Merchandising Associate
Sportsmans Wearhouse
03.2021 - 12.2024
Inventory Control Specialist
Sportsmans Wearhouse
03.2021 - 12.2024
Front End Lead/ Head Cashier
Bed Bath and Beyond
08.2020 - 04.2021
Sandwich Artist
Subway
03.2018 - 08.2020
High School Diploma -
New Hanover High School