Grace McIntosh
Sour Lake,TX
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Outback Steakhouse. Proven ability to engage guests and manage cash transactions effectively. Recognized for maintaining a professional appearance and fostering a positive dining experience, while demonstrating teamwork and memory retention in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server
Outback Steakhouse
Beaumont, TX
10.2022 - Current
- Delivered prompt, friendly, and efficient service to guests in a fast-paced dining environment.
- Accurately took food and beverage orders, and entered them into the POS system.
- Memorized daily specials and menu details to provide knowledgeable recommendations to guests.
- Handled cash, credit card, and split payments with accuracy and accountability.
- Resolved customer complaints professionally, ensuring satisfaction, and repeat business.
Softball Umpire
USSSA
Beaumont, TX
05.2021 - 09.2021
- Officiated softball games at various levels, ensuring fair and consistent enforcement of league rules.
- Made accurate, impartial calls on plays, including balls, strikes, outs, and safe/slides, with confidence.
- Maintained authority, control, and professionalism during high-pressure game situations.
- Resolved disputes calmly and effectively, promoting sportsmanship and respect among players and coaches.
Education
High School Diploma -
Hardin-Jefferson High School
Sour Lake, TX05.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Memory retention
References
Leann Aguirre
Stellar Bank
(409)504-8404
Tifani Brown
Proprietor
(901)628-4589
Debbie Slaytor
Manager
(409)651-8281
Timeline
Server
Outback Steakhouse
10.2022 - Current
Softball Umpire
USSSA
05.2021 - 09.2021
High School Diploma -
Hardin-Jefferson High School