Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Field Experience
Timeline
Generic

Grace Meehan

Wilmington,NC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

7
7
years of professional experience

Work History

Figure Eight Island Yacht Club
05.2022 - Current
  • Professionalism - Communication - Efficiency - Attention to detail

Barista

Malama Cafe, Barista
05.2020 - 04.2021
  • Training employees - Teamwork - Costumer service

Starbucks, Barista
05.2017 - 04.2020
  • Teamwork - Working under pressure - Customer service

Education

Bachelor of Arts - Comm, Advertising Major | Entrepreneurship Minor

Appalachian State University
Boone
05.2025

Skills

  • Customer Relations
  • Relationship Building
  • Teamwork
  • Verbal Communication
  • Time Management
  • Organizational Skills

Accomplishments

  • Vice President of Membership Experience for Alpha Delta Pi

Team management of four people with specific roles- Planning multiple team building events, including a communications workshop and a retreat for women- Organization skills and promptly meeting deadlines- Strategically matching mentor and mentees - Serve on the Executive Board

  • Recruitment Analyst for Alpha Delta Pi

Analysis of data- Organization- Working with spreadsheets

Additional Information

- 600 Hours of community service award (Coastal Christian High School)

- Alpha Delta Pi Zeta Mu Chapter 2023 Scholarship Recipient

Field Experience

Head media creator and social media manager for Life Church 2017-2018

  • Curate meaningful and relevant content
  • Create a content calendar and schedule posts
  • Increase engagement and doubled the page's number of followers in a year


Content creator and marketing intern for Malama Cafe 2020-2021

  • Promote new products
  • Create engaging and relevant content
  • Shadow the business owner to glean insight on how to start a company

Timeline

Figure Eight Island Yacht Club
05.2022 - Current

Barista

Malama Cafe, Barista
05.2020 - 04.2021

Starbucks, Barista
05.2017 - 04.2020

Bachelor of Arts - Comm, Advertising Major | Entrepreneurship Minor

Appalachian State University
Grace Meehan