Grace Meinhart
Edwardsville,OK
Summary
A highly motivated and adaptable recent graduate with a Bachelor's degree in English Literature and a minor in Business Administration. Skilled in communication, critical thinking, and problem-solving, with a strong foundation in both the creative and business aspects of professional environments. Proven experience in retail, customer service, and marketing, with a demonstrated ability to engage with customers, drive sales, and contribute to marketing initiatives. Eager to apply academic knowledge and hands-on experience to new challenges, with a keen interest in continuous learning and professional development. Ready to contribute to dynamic teams and bring a fresh perspective to any role.
Overview
4
4
years of professional experience
Work History
Bank Teller
Busey Bank
07.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Cross-sold credit cards, loans and other bank products.
Bartender
The Blacktop
05.2022 - 01.2025
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Managed retail operations efficiently, ensuring smooth transactions and customer satisfaction.
Waitress/Cashier
Old Mac's Drive Thru
09.2020 - 08.2022
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Implemented targeted marketing initiatives to increase customer engagement and sales.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
Bachelor of Arts - English Literature
Southern Illinois University, Edwardsville
Edwardsville, IL12-2024
Associate of Arts - English Literature
Lake Land College
Mattoon, IL05-2022
High School Diploma -
Newton Community High School
Newton, IL05-2020
Skills
- Retail operations
- Customer service
- Critical thinking
- Data entry
- Creative marketing strategies
- Resourceful
- Communication
- Attention to Detail
- Transferable Skills
Timeline
Bank Teller
Busey Bank
07.2024 - Current
Bartender
The Blacktop
05.2022 - 01.2025
Waitress/Cashier
Old Mac's Drive Thru
09.2020 - 08.2022
Bachelor of Arts - English Literature
Southern Illinois University, Edwardsville
Associate of Arts - English Literature
Lake Land College
High School Diploma -
Newton Community High School
Similar Profiles
Barbara WeidnerBarbara Weidner
Loan Officer Assistant/Mortgage Loan Officer at Busey BankLoan Officer Assistant/Mortgage Loan Officer at Busey Bank
Brian LarsenBrian Larsen
Indirect Auto Lender at Busey BankIndirect Auto Lender at Busey Bank
Judy OpelJudy Opel
Retail Underwriter at Busey BankRetail Underwriter at Busey Bank