Grace Miner

Boston Scientific

2023.10 - Current

Conducted informative seminars for HCPs about the implementation of products, patient care pre and post-operatively, as well as highlighting the advantages for both physicians and patient satisfaction.
Assumed account management for assigned territory, ensuring regular communication to evaluate needs and satisfaction.
Developed lasting rapport with clients by actively listening to their needs, providing personalized solutions, and delivering superior service.
Enhanced client satisfaction by conducting regular follow-ups and ensuring all expectations were met or exceeded.
Ensured prompt resolution of customer needs, questions, and concerns through effective account management.
Stayed current on industry trends and competitor offerings to maintain a competitive edge in the marketplace.
Enhanced efficiency by organizing daily schedules to prioritize field interactions
Achieved consistent sales growth by developing a territory plan and executing strategic action steps
Provided exceptional product knowledge and support to customers, resulting in increased loyalty and repeat business.
Built relationships with customers and community to promote long term business growth.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding territory quotas alongside the territory manager.
Guided the OR team towards achieving optimal results in surgery through effective leadership.

Summary