Summary
Overview
Work History
Education
Skills
Timeline
Server

Grace Neier

New Albany,IN

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Legacy Bar & Grill. Expert in cash handling and guest engagement, consistently enhancing customer satisfaction. Proven ability to manage high-volume periods efficiently, maintaining a professional appearance and cleanliness standards. Recognized for resolving customer complaints promptly and professionally.

Overview

3
3
years of professional experience

Work History

Server

Legacy Bar & Grill
05.2023 - 08.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Cashier

Windmill Chill
03.2022 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Science - Biology

Indiana University, Southeast
New Albany, IN
05-2029

General Studies

Southridge High School
Huntingburg
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Cleanliness standards

Work Type

Part Time

Timeline

Server

Legacy Bar & Grill
05.2023 - 08.2025

Cashier

Windmill Chill
03.2022 - 08.2023

Bachelor of Science - Biology

Indiana University, Southeast

General Studies

Southridge High School

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