Grace Pearson
Pendleton,KY
Summary
Dynamic and goal-oriented professional with a proven track record at Dollar Tree, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and efficient cash handling. Committed to maintaining safety and compliance, as demonstrated in previous roles, ensuring a positive environment for all.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dollar Tree
08.2025 - Current
- Provided exceptional customer service, ensuring positive shopping experiences.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Maintained store presentation standards, organizing merchandise displays effectively.
- Collaborated with team members to optimize workflow and enhance customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Bus Monitor
Henry County Public School Transportation System
08.2022 - 05.2025
- Monitored student behavior to ensure safety and compliance during bus transportation.
- Assisted in loading and unloading students, maintaining efficient boarding procedures.
- Communicated effectively with drivers to report incidents or concerns promptly.
- Implemented safety protocols, ensuring a secure environment for all passengers.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Responded to medical crises and behavioral problems to maintain safe travel.
Education
M.D. - Medicine
University of Louisville
Louisville, KY05-2035
Bachelor of Science - Biology
University of Louisville
Louisville, KY05-2031
Associate of Science - Science
Jefferson Community And Technical College
Louisville, KY05-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
- Goal oriented
- Verbal/written communication
- Store opening and closing
- Policy and procedure adherence
Timeline
Sales Associate
Dollar Tree
08.2025 - Current
Bus Monitor
Henry County Public School Transportation System
08.2022 - 05.2025
M.D. - Medicine
University of Louisville
Bachelor of Science - Biology
University of Louisville
Associate of Science - Science
Jefferson Community And Technical College