Grace Powers
Middletown,NJ
Summary
Proven to enhance customer experiences at Turning Point of Little Silver, I excel in customer service and effective multitasking. Demonstrating work ethic and integrity, I've adeptly balanced greeting guests, managing reservations, and handling inquiries, significantly improving service efficiency. My ability to foster customer loyalty and handle transactions accurately showcases my comprehensive skill set in both interpersonal and technical domains.
Overview
5
5
years of professional experience
Work History
Hostess
Turning Point Of Little Silver
06.2019 - 08.2019
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier /Food Preparation Worker
Pasquale's Pizza III
08.2019 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepped food and packaged food
Cashier /Food Preparation Worker
Playa Bowls
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Made smoothies and bowls to customers request
Education
High School Diploma -
Middletown High School North
Middletown, NJ05.2023
No Degree -
Stockton University
Galloway, NJNo Degree - Marketing Management And Research
Brookdale Community College
Lincroft, NJSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
- Phone Etiquette
- Effective Multitasking
Timeline
Cashier /Food Preparation Worker
Playa Bowls
03.2024 - Current
Cashier /Food Preparation Worker
Pasquale's Pizza III
08.2019 - 09.2022
Hostess
Turning Point Of Little Silver
06.2019 - 08.2019
High School Diploma -
Middletown High School North
No Degree -
Stockton University
No Degree - Marketing Management And Research
Brookdale Community College
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