Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
21
21
years of professional experience
Work History
Office Manager
Pediatric Dentistry of Los Altos
Los Altos, CA
06.2020 - Current
Started as a greeter, advanced to scheduling coordinator, then team lead, and currently serve as office manager overseeing daily front office operations.
Manage new hires, training, and employee files with confidentiality and professionalism.
Ensure office policies are upheld while fostering team building, collaboration, and open communication.
Previously assisted in preparing and presenting treatment plans to patients and families, and in coordinating general anesthesia cases with both internal and external teams.
Handle weekly deposits, patient payments, and insurance check posting with accuracy.
Build and maintain vendor relationships, oversee facility upkeep, and coordinate major repairs as needed.
Play a key role in maintaining a positive, efficient, and patient-focused environment.
Receptionist / Patient Coordinator
Premier Physical Therapy
01.2018 - 01.2020
Scheduled patient appointments, verified insurance coverage, and maintained administrative organization.
Leasing Consultant
Cherrywood Apartments
01.2014 - 01.2017
Guided clients through lease processes, handled legal contracts, and provided exceptional customer service.