Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Grace Solorzano

Grace Solorzano

Office Manager
San Jose,CA

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

21
21
years of professional experience

Work History

Office Manager

Pediatric Dentistry of Los Altos
Los Altos, CA
06.2020 - Current
  • Started as a greeter, advanced to scheduling coordinator, then team lead, and currently serve as office manager overseeing daily front office operations.
  • Manage new hires, training, and employee files with confidentiality and professionalism.
  • Ensure office policies are upheld while fostering team building, collaboration, and open communication.
  • Previously assisted in preparing and presenting treatment plans to patients and families, and in coordinating general anesthesia cases with both internal and external teams.
  • Handle weekly deposits, patient payments, and insurance check posting with accuracy.
  • Build and maintain vendor relationships, oversee facility upkeep, and coordinate major repairs as needed.
  • Play a key role in maintaining a positive, efficient, and patient-focused environment.

Receptionist / Patient Coordinator

Premier Physical Therapy
01.2018 - 01.2020
  • Scheduled patient appointments, verified insurance coverage, and maintained administrative organization.

Leasing Consultant

Cherrywood Apartments
01.2014 - 01.2017
  • Guided clients through lease processes, handled legal contracts, and provided exceptional customer service.

Cashier / Sales Assistant / Administrative Assistant

GP Sports
01.2008 - 01.2016
  • Processed payments, maintained inventory, and supported administrative operations.

Sales Representative

Eminent
01.2009 - 01.2011
  • Provided excellent customer service, managed product data entry, and met sales goals.

Party Hostess / Administrative Assistant

The Jungle
01.2005 - 01.2008
  • Scheduled and hosted events, managed front desk operations, and delivered excellent guest service.

Education

High School Diploma -

Branham High School
San Jose, CA
06-2008

GED -

West Valley College
Saratoga, CA
05-2012

Skills

  • Basic experience with QuickBooks bookkeeping
  • Bilingual – English and Spanish
  • Strong leadership, organizational, and multitasking skills
  • Excellent verbal and written communication
  • Proficient in Dentrix, Oasys, Microsoft Word, Excel and PowerPoint
  • Experienced in handling confidential information with professionalism
  • Outstanding customer service and administrative abilities

Interests

  • Gym Workouts
  • Pilates
  • Passionate about balancing physical health with mental and emotional wellness
  • Yoga

Timeline

Office Manager

Pediatric Dentistry of Los Altos
06.2020 - Current

Receptionist / Patient Coordinator

Premier Physical Therapy
01.2018 - 01.2020

Leasing Consultant

Cherrywood Apartments
01.2014 - 01.2017

Sales Representative

Eminent
01.2009 - 01.2011

Cashier / Sales Assistant / Administrative Assistant

GP Sports
01.2008 - 01.2016

Party Hostess / Administrative Assistant

The Jungle
01.2005 - 01.2008

High School Diploma -

Branham High School

GED -

West Valley College
Grace SolorzanoOffice Manager