Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
5
5
years of professional experience
Work History
Server
Hattricks Tavern
Tampa, FL
08.2023 - Current
Provided excellent customer service to ensure satisfaction.
Monitored dining room for cleanliness and proper set-up at all times.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Responded efficiently to guest inquiries and complaints in a professional manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Beverage Cart Attendant
Black Swan Country Club
Georgetown, MA
05.2021 - Current
Adhered to all local liquor laws pertaining to serving alcohol responsibly and safely.
Greeted guests in a friendly manner while providing excellent customer service.
Replenished supplies such as cups, napkins, straws, stirrers, ice. throughout shift.
Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
Sales Stylist
Kendra Scott
Lynnfield, MA
01.2020 - Current
Assisted in the design of custom jewelry pieces for customers.
Provided accurate information about warranties, pricing, andpolicies.
Tracked inventory levels to ensure adequate stock was available at all times.
Socialize with the customers to understand their personal style and make suggestions based on that.
Hostess
The Tampa Club
Tampa, FL
03.2022 - 03.2024
Provided excellent customer service by addressing customer needs promptly.
Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
Greeted guests warmly upon arrival, seating them promptly.
Confirmed reservations prior to arrival via phone call or email.
Education
Bachelor of Arts - Advertising And Public Relations
The University of Tampa
Tampa, FL
05-2025
High School Diploma -
The Governors Academy
Byfield, MA
05.2021
Skills
Cashiering
Organizational Skills
Basic Math
Kitchen Experience
Attention to Detail
Initiative
Outgoing
Food Preparation
Meal Preparation
Cash Handling
Caregiving
Cooking
Host/Hostess
Front Desk
Serving Experience
Restaurant experience
Assessments
Cashier Skills, Highly Proficient, 04/01/20, Counting cash, processing transactions, following written procedures, and attending to details.
Customer Focus & Orientation, Highly Proficient, 06/01/20, Responding to customer situations with sensitivity
Timeline
Server
Hattricks Tavern
08.2023 - Current
Hostess
The Tampa Club
03.2022 - 03.2024
Beverage Cart Attendant
Black Swan Country Club
05.2021 - Current
Sales Stylist
Kendra Scott
01.2020 - Current
Bachelor of Arts - Advertising And Public Relations