Grace Tello
Spring,TX
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Local Table. Proven ability to engage guests and maintain cleanliness standards while managing high-volume service. Strong work ethic complemented by cash handling expertise, ensuring efficient operations and memorable experiences for customers. Committed to fostering a welcoming environment through patience and empathy.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Local Table
08.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Cashier
Marshalls and Homegoods
09.2021 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Paid Student Intern
The Woodlands Children's Museum
02.2023 - 04.2023
* Teacher aid in helping pass out supplies to kids
* Set out materials and picked activities for classes
Education
Bachelor of Arts - Clinical Psychology
The University of Hawaii At Manoa
Honolulu, HI05-2026
Associate of Arts - Clinical Psychology
Lonestar College Montgomery
The Woodlands05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Patience and empathy
- Professionalism and courtesy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Backpacking and Hiking
- Adventure Travel
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
Timeline
Server
Local Table
08.2023 - 12.2024
Paid Student Intern
The Woodlands Children's Museum
02.2023 - 04.2023
Cashier
Marshalls and Homegoods
09.2021 - 05.2023
Bachelor of Arts - Clinical Psychology
The University of Hawaii At Manoa
Associate of Arts - Clinical Psychology
Lonestar College Montgomery
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