Grace Thompson
Medical Assistant
Charlotte,NC
Summary
Personable and compassionate team member with strong communication skills and dedication to quality patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Medical Assistant
Foot and Ankle Associates
02.2024 - Current
- Initiated patient visits and determined a plan of action.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed X-rays, orthotic scans, and orthopedic boot/splint fittings.
- Assisted in procedures and removed sutures/staples.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Carefully measured and drew injections for Physicians.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Research Assistant- Exercise Science/Biodynamics
University of North Carolina at Charlotte
09.2024 - Current
- Assisted in Musculoskeletal ultrasounds of student athletes pre, mid, and post season.
- Evaluated and measured muscle, cartilage, tendon, etc. changes throughout the season.
- Adjusted depth, focus, and controls for each target muscle group.
- Practiced well-versed medical terminology to effectively communicate with superiors.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
Communication Consultant
University of North Carolina at Charlotte
07.2024 - Current
- Promoted to Head Communication Consultant in December, 2024
- Nominated for Outstanding Returning CC 2025
- Plan and coordinate presentations, workshops and assignments for colleges courses of 150+ students
- Schedule one-on-one and group consultations with students
- Providing feedback and educating students on effective written and oral communication skills
- Evaluated the performance of communication efforts using data-driven metrics, adjusting strategies as needed to optimize results.
- Trained and managed other/newer Communication Consultants in the Exercise Science field
Dancer and Performer
Sigmon Theatrical
11.2023 - Current
- Performed, acted, and danced in festivals, parades, and shows on a gig-by-gig basis
- Developed professional relationships with different dance professionals, choreographers, and performers
- Contributed to the success of diverse productions by mastering multiple dance styles including ballet, jazz, contemporary, and hiphop
- Received recognition for exceptional stage presence, elevating the reputation of the theatrical company
- Demonstrated professionalism during high-pressure situations adhering strict deadlines while maintaining focus on technique and precision.
CNA - Certified Nursing Assistant
Angels of Care Pediatric Home Health
05.2023 - 01.2024
- Performed procedures often involving a G-tube
- Documented & charted daily
- Performed RDL's
- Assisted and observed PT, OT, and Speech Therapy then applying that new knowledge to assist pediatric patients within each shift
- Took vitals.
Medical Assistant/Medical Scribe
StarMed Healthcare
01.2022 - 03.2022
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts
- Reviewed records, paperwork and orders for errors and resolved issues with minimal direction
- Submitted orders for additional tests and examinations
- Accompanied physicians through day in fast-paced, stressful environments
- Measured and Recorded Vital Signs.
Lifeguard/Assistant Manager/Certified Pool Operator
City Of Raleigh Parks And Recreation
04.2018 - 08.2021
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water
- Monitored pool area for violations and potential hazardous situations
- Directed and oversaw maintenance records and incident reports
- Operated, cleaned and maintained pool water filtrations and water intake and outlet systems
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather and low water temperature
- Tested and maintained water quality with periodic sampling
- Carefully observed people to monitor pool activities and member safety
- Provided maximum pool area surveillance and response to emergencies by rescuing pool patrons and administering first aid
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Collaborated with management to develop strategies for reducing risk factors at the facility, contributing to a safer environment for patrons.
- Conducted routine equipment checks, maintaining all rescue gear in excellent working condition for emergency use.
Back-waiter and Hostess
Cucciolo Terrazza
05.2022 - 07.2022
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
- Checked identification for minimum age for sale of alcoholic beverages
- Supported needs of 6-person wait staff who attended to specific needs of countless customers daily for Cucciolo Terrazza restaurant with social relevancy and intentionality
- Assisted wait staff with timely food delivery and guest requests
- Monitored dining room inventory and replenished as necessary
- Delivered exceptional guest experiences through attentive service and quick response to issues
- Provided attentive service and proactively assessed guest needs
- Checked dining area supplies of linens, wrapped silverware and replenished low stock
- Assisted customers with carry-out service
- Engaged in suggestive selling and other sales techniques
- Improved operations through consistent hard work and dedication.
CNA - Certified Nursing Assistant
Pineville Rehabilitation and Living Center
01.2023 - 02.2023
- Performed ADL's
- Effectively charted and obtained medical history
- Assisted with procedure
- Collected/Performed Vital signs.
Babysitter
Raleigh Residents
05.2017 - 06.2022
- Communicated positively with children and guardians
- Prepared healthy, age-appropriate snacks and meals
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Played games, worked on puzzles and read books to young children
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills
- Organized and cleaned home after activities by picking up toys and straightening up playroom.
Education
Bachelor of Science - Exercise Science
University of North Carolina At Charlotte
Charlotte, NC05-2025
Minor - Biology
University of North Carolina At Charlotte
Charlotte, NCMinor - Dance
University of North Carolina At Charlotte
Charlotte, NCSkills
Medical terminology
Procedure assistance
Vital sign monitoring
Electronic medical records
Direct patient care
Clinical documentation
Patient assessments
Adaptability and flexibility
Certification
Certified Nursing Assistant
Timeline
Research Assistant- Exercise Science/Biodynamics
University of North Carolina at Charlotte
09.2024 - Current
Biomedical Research (IRB)
08-2024
Communication Consultant
University of North Carolina at Charlotte
07.2024 - Current
Medical Assistant
Foot and Ankle Associates
02.2024 - Current
Dancer and Performer
Sigmon Theatrical
11.2023 - Current
CNA - Certified Nursing Assistant
Angels of Care Pediatric Home Health
05.2023 - 01.2024
CNA - Certified Nursing Assistant
Pineville Rehabilitation and Living Center
01.2023 - 02.2023
Certified Nursing Assistant
06-2022
Back-waiter and Hostess
Cucciolo Terrazza
05.2022 - 07.2022
Medical Assistant/Medical Scribe
StarMed Healthcare
01.2022 - 03.2022
Lifeguard/Assistant Manager/Certified Pool Operator
City Of Raleigh Parks And Recreation
04.2018 - 08.2021
Babysitter
Raleigh Residents
05.2017 - 06.2022
Bachelor of Science - Exercise Science
University of North Carolina At Charlotte
Minor - Biology
University of North Carolina At Charlotte
Minor - Dance
University of North Carolina At Charlotte
Similar Profiles
Paula NewburnPaula Newburn
Clinical Medical Assistant at Foot And Ankle AssociatesClinical Medical Assistant at Foot And Ankle Associates
Tiniqual WilsonTiniqual Wilson
Medical Assistant at Foot and Ankle AssociatesMedical Assistant at Foot and Ankle Associates
Christopher ColeChristopher Cole
Medical Office Manager at Ridge Foot and Ankle AssociatesMedical Office Manager at Ridge Foot and Ankle Associates
ARNAB KUNDUARNAB KUNDU
Lead Software Engineer/Sr. Software Engineer at Lowes'sLead Software Engineer/Sr. Software Engineer at Lowes's
ALEX THINNESALEX THINNES
Sr. Product Manager, University Platform Products at University of PhoenixSr. Product Manager, University Platform Products at University of Phoenix