Graceson Jankovich
Bradenton,FL
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Domino's Pizza. Skilled in customer service and inventory management, adept at resolving complaints and improving efficiency. Excels in teamwork and collaboration, ensuring timely and accurate order processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Domino's Pizza
09.2023 - 05.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Shift Leader
Island Scoops
11.2022 - 08.2023
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Shop Manager
Suncoast Tackle
07.2021 - 11.2022
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
Work Crew Member
Lizzie Lou's Island Retreats
10.2019 - 06.2021
- Managed inventory efficiently, keeping accurate records of materials used and procuring additional supplies when necessary.
- Addressed challenges proactively during project planning stages, identifying potential obstacles early on for timely resolution.
Education
Bachelor of Science - Electrical Engineering
University of South Florida
Tampa, FL05.2027
Skills
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Punctual and Reliable
- Loading and unloading
- Heavy Lifting
- Order picking and processing
Timeline
Delivery Driver
Domino's Pizza
09.2023 - 05.2024
Shift Leader
Island Scoops
11.2022 - 08.2023
Shop Manager
Suncoast Tackle
07.2021 - 11.2022
Work Crew Member
Lizzie Lou's Island Retreats
10.2019 - 06.2021
Bachelor of Science - Electrical Engineering
University of South Florida
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