Graci Schuman
Galesville,WI
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
3
3
years of professional experience
Work History
Server
Champions Riverside Bar & Grill
Galesville, WI
11.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Club Center Customer Service
Champions Riverside Resort
Galesville, Wisconsin
04.2024 - 10.2024
- Provided assistance to customers regarding product features, pricing and availability.
- Assisted customers with placing orders, returning products, resolving billing issues and other customer service related tasks.
- Utilized computer systems to accurately log customer interactions and tracked call resolution times for quality assurance purposes.
Customer Service Cashier
Lylli & Ivi's Bakery
Galesville, WI
08.2023 - 03.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Groundskeeper/Cashier
Sunset Gardens LLC
Galesville, Wisconsin
03.2022 - 09.2022
- Watered plants, flowers and turf to maintain healthy growth;.
- Managed daily cash operations and maintained accurate records of all transactions.
- Monitored cash flow to ensure sufficient funds were available for daily operations.
Hostess
Arctic Springs
Galesville, Wisconsin
09.2021 - 01.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
Parking Lot Attendant
Fergusons Morning Side Orchard
Galesville, WI
06.2021 - 10.2021
- Greeted customers and answered any questions they had about the parking lot.
- Directed customers to available parking spaces.
- Monitored the flow of traffic in the parking lot.
- Maintained cleanliness of the parking lot by removing debris and litter.
- Reported any suspicious activity observed in the parking lot to management or security personnel.
Education
Gale-Ettrick-Trempealeau School District
GalesvilleWisconsin Virtual Learning
Ozaukee County, WisconsinSkills
- Sales expertise
- Safety and Cleanliness Standards
- Multitasking
- Organization
- First Aid/CPR
- Training & Development
- Leadership
- Calm Under Pressure
- Data Management
Timeline
Server
Champions Riverside Bar & Grill
11.2024 - Current
Club Center Customer Service
Champions Riverside Resort
04.2024 - 10.2024
Customer Service Cashier
Lylli & Ivi's Bakery
08.2023 - 03.2024
Groundskeeper/Cashier
Sunset Gardens LLC
03.2022 - 09.2022
Hostess
Arctic Springs
09.2021 - 01.2022
Parking Lot Attendant
Fergusons Morning Side Orchard
06.2021 - 10.2021
Gale-Ettrick-Trempealeau School District
Wisconsin Virtual Learning
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