Gracie Cronk

• Preformed the same tasks serving at Features in Holmen, they are listed below.

• I made a google form before the beginning of each semester with a list of events for girls to choose from, or add if they had other fun ideas. I also asked them if they prefer more weekdays or weekends.
• I then took that information and planned events for the next semester that were tailored to what the girls wanted to do, and when they wanted to do it.
• Sisterhoods are a way for girls to bond and take a break from school. I basically planned and organized all of these events on a budget.

• Served food and beverages to patrons and immediately remedied issues with orders.
• Monitored dining room for cleanliness and proper set-up at all times.
• Operated POS terminals to input orders, split bills and calculate totals.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Trained new employees to perform duties.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Informed customers of daily specials and signature menu items.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Provided exceptional service to high volume of daily customers.
• Gained great communication skills.
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our services.

I would help prep the pastries and sort them out by which Moka location they were going to.

• Faced products on shelves and displays to meet company policies. Mixed paint for people, and color-matched. I worked in the hardware section, as well as cashiering.