Gracie Davis
San Antonio,TX
Summary
Enthusiastic professional with expertise in communication and customer service. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
3
3
years of professional experience
Work History
Operations Support Specialist
ATI Physical Therapy
08.2022 - 02.2024
- Worked directly with physical therapists to implement different treatment modalities for the recovery of specific injuries.
- Managed client accounts efficiently, addressing any concerns or issues promptly to maintain trust and loyalty.
- Optimized inventory management for reduced stockouts and improved customer satisfaction.
- Increased sales by strategically targeting key clients through referrals and building strong professional relationships.
Physical Therapy Technician
Carrell Clinic
05.2021 - 08.2021
- Improved patient outcomes by consistently implementing prescribed physical therapy treatments and exercises.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ice, heating, and electrical stimulation.
Client Consultant and Front Desk Associate
LA Fitness
09.2020 - 12.2020
- Increased client satisfaction by providing personalized consultation and tailored solutions for their specific needs.
- Contributed to cross-functional teams for successful product launches and promotions.
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
Education
Bachelor of Science - Bachelor of Science, Kinesiology and Health Education
University of Texas, College of Education
Austin, TX05.2022
Skills
- Time management
- Professionalism
- Organization
- Project Planning
- Customer Service
- Interpersonal Skills
- Stock Replenishment
- Budget Management
Timeline
Operations Support Specialist
ATI Physical Therapy
08.2022 - 02.2024
Physical Therapy Technician
Carrell Clinic
05.2021 - 08.2021
Client Consultant and Front Desk Associate
LA Fitness
09.2020 - 12.2020
Bachelor of Science - Bachelor of Science, Kinesiology and Health Education
University of Texas, College of Education
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