Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gracie Gregor

Rhododendron

Summary

Detail-oriented individual known for exceptional time management and organizational skills. Proven ability to thrive in diverse environments while effectively supporting team objectives. Committed to leveraging strong competencies in planning and execution to contribute to organizational success.

Overview

4
4
years of professional experience

Work History

GUEST SERVICES SUPERVISOR

MT HOOD MEADOWS
Mt Hood
10.2023 - Current
  • Provided hands-on training to optimize guest service performance.
  • Conducted regular performance evaluations for staff.
  • Providing constructive feedback and coaching as needed.
  • Responded to guest issues, concerns, and complaints with empathy and professionalism.
  • Oversaw group reservations and events coordination, ensuring seamless execution and satisfaction.
  • Oversaw daily operations of guest services department to ensure exceptional customer experience.

GUEST SERVICES LEAD

MT HOOD MEADOWS SKI RESORT
MT HOOD
12.2022 - 04.2023
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

GUEST SERVICES

MT HOOD MEADOWS SKI RESORT
Mt. Hood
01.2021 - 05.2022
  • Sold rentals and lift passes, organized group and private lessons, and assisted in any way I was needed.
  • Rotated through series of different stations based on team needs.
  • Collaborated with team members to maximize productivity and efficiency.

Education

GENERAL STUDIES -

SANDY HIGH SCHOOL
Sandy, OR
06.2023

Skills

  • Effective Collaboration Skills
  • Strong Organizational Abilities
  • Public Engagement
  • Strong Customer Service
  • Team-Oriented
  • Proficient literacy and numeracy skills
  • Standards Implementation Management

References

References available upon request.

Timeline

GUEST SERVICES SUPERVISOR

MT HOOD MEADOWS
10.2023 - Current

GUEST SERVICES LEAD

MT HOOD MEADOWS SKI RESORT
12.2022 - 04.2023

GUEST SERVICES

MT HOOD MEADOWS SKI RESORT
01.2021 - 05.2022

GENERAL STUDIES -

SANDY HIGH SCHOOL

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Gracie Gregor