Gracie Lockwood
Euless,TX
Summary
Motivated Service Worker with exceptional social and leadership skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
08.2023 - 08.2025
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Hostess
Postino Wine Cafe
09.2025 - Current
- Greeted and seated guests, ensuring positive first impressions.
- Managed waitlists efficiently to optimize guest flow during peak hours.
- Implemented reservation system improvements, enhancing guest experience.
- Resolved guest inquiries and concerns promptly to ensure satisfaction.
Barista
The Coffee House At Second And Bridge
07.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma- May 18th 2024 -
West Harpeth Christian Tutorial
Franklin, TN05.2024
Skills
- Order Accuracy
- Menu Knowledge
- Hard Working
- Adaptable
- Outgoing
- Quick Learner
Timeline
Hostess
Postino Wine Cafe
09.2025 - Current
Barista
Starbucks
08.2023 - 08.2025
Barista
The Coffee House At Second And Bridge
07.2022 - Current
High School Diploma- May 18th 2024 -
West Harpeth Christian Tutorial