Summary
Overview
Work History
Education
Skills
I also have my CNA license
Timeline
Manager

Gracie Mast

Lansing,NC

Summary

Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level. Works well with the public to meet all of their needs.

Overview

5
5
years of professional experience

Work History

Manager

Dan Bare
West Jefferson, NC
05.2018 - Current
  • Accomplished multiple tasks within established time frames.
  • On boarded new employees with training and new hire documentation.
  • Worked under staffed
  • Worked on my days off with late notice
  • Good public communication
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Worked with embroidery
  • Worked and pleased the public all day

Kitchen Hand, Waitress, Dishwasher

Matt Cordell
Lansing, United States
12.2018 - 05.2019
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Communicated with team members to keep operations running smoothly by helping with the kitchen.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots used often by kitchen staff.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.

Education

Associate of Science - Dental Hygiene

Wilkes Community College
Wilkesboro, NC
05.2022

Skills

  • Managing Cash Register
  • Worked in tight areas
  • Opened and closed
  • Working late shifts every weekend
  • Worked with late notice
  • Worked during and around school

I also have my CNA license

I took all of the health science classes in high school in pre med and nursing fundamentals to further my future in the medical field. I graduated high school with my CNA license.

Timeline

Kitchen Hand, Waitress, Dishwasher

Matt Cordell
12.2018 - 05.2019

Manager

Dan Bare
05.2018 - Current

Associate of Science - Dental Hygiene

Wilkes Community College

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Gracie Mast