Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gracie Nelams

Church Point,LA

Summary

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Sales Associate

Pieces Of Eight
08.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Pleasantly greeted customers and offered to personally wrap packages.
  • Measured boxes and packages to determine correct sizes of wrapping paper that would be used.

Counter Clerk

Smallcakes Cupcakery & Creamery
11.2020 - 08.2021
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Processed cash, check and credit card payments.
  • Managed multiple tasks in high-volume environment.
  • Operated cash register to accurately complete customer financial transactions.
  • Reconciled cash drawer and corrected any errors.
  • Rang up sales using cash register following cash-handling procedures.
  • Stocked and faced bakery cases with daily offerings.
  • Maintained safe food handling standards at all times.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Carhop

Sonics Drive In
08.2018 - 11.2020
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Accurately operated cash register to process customer payments.

Education

Bachelor of Arts - English Literature

University of Louisiana At Lafayette
Lafayette, LA
12.2023

Skills

  • Adapt to Diverse Groups
  • Multitasking Strengths
  • Time Management
  • Customer Service
  • Social Perceptiveness
  • Excellent People Skills
  • Listening Skills
  • Verbal and Written Communication
  • Reading Comprehension Skills
  • Teamwork and Collaboration
  • Critical Thinking
  • Effective Writing

Timeline

Sales Associate

Pieces Of Eight
08.2021 - Current

Counter Clerk

Smallcakes Cupcakery & Creamery
11.2020 - 08.2021

Carhop

Sonics Drive In
08.2018 - 11.2020

Bachelor of Arts - English Literature

University of Louisiana At Lafayette

Similar Profiles

CREATE PROFILE
Gracie Nelams