Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Bartender
TN Golf Station
08.2023 - 01.2024
Maintained impeccably clean, attractive and well-stocked bar area.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Cleaning Team Leader
MNM Services
10.2022 - 08.2023
Addressed customer feedback and complaints to maximize satisfaction.
Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
Optimized staff deployment by strategically assigning tasks based on individual competencies and workload balance.
Trained and mentored all new personnel to maximize quality of service and performance.
Receptionist
Team George Weeks Real Estate
04.2022 - 08.2022
Sorted, received, and distributed mail correspondence between departments and personnel.
Operated multi-line telephone system to answer and direct high volume of calls.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Confirmed appointments, communicated with clients, and updated client records.
Responded to inquiries from callers seeking information.