Gracie Pulliam
Los Angeles,CA
Summary
Highly efficient college student who is well established in fast-paced and challenging environments. Reliable and upbeat retail associate who is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
05.2023 - 07.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Brand Rep.
Hollister Co.
04.2022 - 07.2023
- Communicated product value, quality and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Provided customer service using extensive knowledge of current fashion trends
Education
No Degree - History/Art History/Indigenous Peoples Studies
Loyola Marymount University
Los Angeles, CA05.2026
No Degree - History/Environmental Geography
Santa Monica College
Santa Monica, CA06.2024
High School Diploma -
Ensworth High School
Nashville, TN05.2022
Skills
- Cash Handling
- Company Standards
- Stocking and Replenishing
- Sales Expertise
- Verbal and Written Communication
- Valid Driver's License
- Product Promotion
- Cash Register Operations
- Creating Arrangements
- Effective Customer Communication
- Upselling Strategies
- Prepare Displays
- POS Transactions
Accomplishments
- Achieved promotion to Temp. Key Holder in retail within nine months by going above and beyond maintaining professional standards and excelling at customer service sales
Additional Information
- Minimal experience (1-3 years) in babysitting, pet sitting, and house cleaning.
Timeline
Crew Member
Dunkin' Donuts
05.2023 - 07.2023
Brand Rep.
Hollister Co.
04.2022 - 07.2023
No Degree - History/Art History/Indigenous Peoples Studies
Loyola Marymount University
No Degree - History/Environmental Geography
Santa Monica College
High School Diploma -
Ensworth High School
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