Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Graciela Padron

Houston,TX

Summary

A dedicated team player adept at managing customer service and claims processing. Looking for a long-term position with a growth-oriented company. Committed job seeker with a history of meeting company needs. Skilled in working under pressure and adapting to new situations and challenges to overcome the task at hand.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Claims Representative

Fred Loya Insurance Company
Houston, TX
06.2023 - Current
  • Adhered to strict guidelines pertaining to confidentiality while handling sensitive personal information.
  • Maintained detailed records of all communication with policyholders, claimants, providers, and internal departments.
  • Assisted in developing new processes and procedures for improved company efficiency.
  • Negotiated medical bill settlements with healthcare providers to assist in leaving the patient with no balances.
  • As of September 2024, Have saved the company a total of $77,335.88 in medical bill settlements.
  • Audited attorney represented claims to ensure accuracy and adherence to guidelines.

Education

High School Diploma -

Blanson CTE High School
Houston
06-2023

Associate of Arts -

Lone Star College
Houston

Skills

  • People skills
  • Team player
  • Adaptable
  • Strong work ethic
  • Microsoft Office
  • 63 WPM Typing Speed

Certification

  • Texas Adjuster All Lines License
  • New Mexico Staff Adjuster License
  • Oklahoma Non-Resident Adjuster License
  • Certificate of completion in Leasing 101 course acquired through the Houston Apartment Association

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Claims Representative

Fred Loya Insurance Company
06.2023 - Current

High School Diploma -

Blanson CTE High School

Associate of Arts -

Lone Star College
  • Texas Adjuster All Lines License
  • New Mexico Staff Adjuster License
  • Oklahoma Non-Resident Adjuster License
  • Certificate of completion in Leasing 101 course acquired through the Houston Apartment Association
Graciela Padron