Graciela Padron
Houston,TX
Summary
A dedicated team player adept at managing customer service and claims processing. Looking for a long-term position with a growth-oriented company. Committed job seeker with a history of meeting company needs. Skilled in working under pressure and adapting to new situations and challenges to overcome the task at hand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Claims Representative
Fred Loya Insurance Company
Houston, TX
06.2023 - Current
- Adhered to strict guidelines pertaining to confidentiality while handling sensitive personal information.
- Maintained detailed records of all communication with policyholders, claimants, providers, and internal departments.
- Assisted in developing new processes and procedures for improved company efficiency.
- Negotiated medical bill settlements with healthcare providers to assist in leaving the patient with no balances.
- As of September 2024, Have saved the company a total of $77,335.88 in medical bill settlements.
- Audited attorney represented claims to ensure accuracy and adherence to guidelines.
Education
High School Diploma -
Blanson CTE High School
Houston06-2023
Associate of Arts -
Lone Star College
HoustonSkills
- People skills
- Team player
- Adaptable
- Strong work ethic
- Microsoft Office
- 63 WPM Typing Speed
Certification
- Texas Adjuster All Lines License
- New Mexico Staff Adjuster License
- Oklahoma Non-Resident Adjuster License
- Certificate of completion in Leasing 101 course acquired through the Houston Apartment Association
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Claims Representative
Fred Loya Insurance Company
06.2023 - Current
High School Diploma -
Blanson CTE High School
Associate of Arts -
Lone Star College
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