Graciela Padron
Houston,TX
Summary
A dedicated team player adept at managing customer service and claims processing. Looking for a long-term position with a growth-oriented company. Committed job seeker with a history of meeting company needs. Skilled in working under pressure and adapting to new situations and challenges to overcome the task at hand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Claims Representative
Fred Loya Insurance Company
Houston, TX
06.2023 - Current
- Adhered to strict guidelines pertaining to confidentiality while handling sensitive personal information.
- Maintained detailed records of all communication with policyholders, claimants, providers, and internal departments.
- Assisted in developing new processes and procedures for improved company efficiency.
- Negotiated medical bill settlements with healthcare providers to assist in leaving the patient with no balances.
- As of September 2024, Have saved the company a total of $77,335.88 in medical bill settlements.
- Audited attorney represented claims to ensure accuracy and adherence to guidelines.
Education
High School Diploma -
Blanson CTE High School
Houston06-2023
Associate of Arts -
Lone Star College
HoustonSkills
- People skills
- Team player
- Adaptable
- Strong work ethic
- Microsoft Office
- 63 WPM Typing Speed
Certification
- Texas Adjuster All Lines License
- New Mexico Staff Adjuster License
- Oklahoma Non-Resident Adjuster License
- Certificate of completion in Leasing 101 course acquired through the Houston Apartment Association
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Claims Representative
Fred Loya Insurance Company
06.2023 - Current
High School Diploma -
Blanson CTE High School
Associate of Arts -
Lone Star College
Similar Profiles
Skye A. McCullochSkye A. McCulloch
Attorney at Fred Loya Insurance CompanyAttorney at Fred Loya Insurance Company
MIGUEL GOMEZ HURTADOMIGUEL GOMEZ HURTADO
Hybrid Adjuster at Fred Loya Insurance CompanyHybrid Adjuster at Fred Loya Insurance Company
Mia RamirezMia Ramirez
Call Back Queue (Customer Service) - Claims) at Fred Loya Insurance CompanyCall Back Queue (Customer Service) - Claims) at Fred Loya Insurance Company
APRIL GARCIAAPRIL GARCIA
Licensed CSR at Fred Loya Insurance CompanyLicensed CSR at Fred Loya Insurance Company
Laura Audrey Emagan TchokotcheuLaura Audrey Emagan Tchokotcheu
President at Womens Amputee Football Association Cameroon (WAFAC)President at Womens Amputee Football Association Cameroon (WAFAC)