A dedicated team player adept at managing customer service and claims processing. Looking for a long-term position with a growth-oriented company. Committed job seeker with a history of meeting company needs. Skilled in working under pressure and adapting to new situations and challenges to overcome the task at hand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Claims Representative
Fred Loya Insurance Company
Houston, TX
06.2023 - Current
Adhered to strict guidelines pertaining to confidentiality while handling sensitive personal information.
Maintained detailed records of all communication with policyholders, claimants, providers, and internal departments.
Assisted in developing new processes and procedures for improved company efficiency.
Negotiated medical bill settlements with healthcare providers to assist in leaving the patient with no balances.
As of September 2024, Have saved the company a total of $77,335.88 in medical bill settlements.
Audited attorney represented claims to ensure accuracy and adherence to guidelines.
Education
High School Diploma -
Blanson CTE High School
Houston
06-2023
Associate of Arts -
Lone Star College
Houston
Skills
People skills
Team player
Adaptable
Strong work ethic
Microsoft Office
63 WPM Typing Speed
Certification
Texas Adjuster All Lines License
New Mexico Staff Adjuster License
Oklahoma Non-Resident Adjuster License
Certificate of completion in Leasing 101 course acquired through the Houston Apartment Association