Gracyn Jackson
Summary
Dedicated and focused administrative assistant who is hardworking and reliable. Exceptional customer service and strong communication skills. Ability to learn quickly and take ownership of diverse projects. Work well independently or in a team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Baptist Medical Center South
06.2024 - Current
- Maintain open communication with nurses, other healthcare team members, and patients' families
- Vital signs monitoring; take and record blood pressure, temperature and pulse
- Report any changes in patient condition, including mood, behavior, skin integrity, and pain levels
- PT and OT exercise assistance
- Record patient care activities and observations in medical records
- Basic wound care
- Help patients get in and out of bed, use the toilet, walk, and transfer between chairs or wheelchairs
- Assist patients with bathing, oral hygiene, hair care, and dressing.
Hair Stylist
Hair Cuttery
03.2022 - Current
- Welcome clients and ensure their comfort
- Advise clients on suitable cuts, color and treatments
- Recommend suitable hair products
- Service customers with intricate coloring and highlighting techniques
- Stay up to date with latest trends, styles, products and colors
- Conduct opening and closing duties and reconcile cash drawer
Server
Gators Dockside
04.2020 - 04.2022
- Provide exceptional and friendly service
- Answer guest questions about menu selections and recommend dishes
- Tactfully recommend up-sell menu items; i.e.; appetizers
- Skillfully anticipate and address guests' needs
- Conduct closing duties and reconcile cash drawer
Server
Mr. Chubby's Wings
03.2018 - 05.2020
- Provide exceptional and friendly service
- Assist in training new servers on guest service expectations
- Answer guest questions about menu selections and recommend dishes
- Tactfully recommend up-sell menu items; i.e.; appetizers
- Skillfully anticipate and address guests' needs
- Conduct closing duties and reconcile cash drawer
Customer Service Associate
The Home Depot
12.2016 - 03.2018
- Provide prompt and accurate service
- Process checkout and/or return transactions
- Answered inbound calls and inquiries product inquiries
- Documented online order information
- Scheduled deliveries
- Data entry/input work orders
- Trained other front end associates
- Conducted closing duties and reconciled cash drawer
Cashier
Mission BBQ
10.2015 - 12.2016
- Greet customers
- Take and fill orders
- Provided exceptional service
- Monitored the status of placed orders
- Maintained records of all sales
- Reconciled cash drawer
- Assisted with closing duties
- Maintained dining area
Education
Certified Nursing Assistant -
Baptist Health Clinical School
Jacksonville, FL05.2024
Cosmetology License - undefined
Florida State College at Jacksonville
Jacksonville, FL01.2022
Diploma - undefined
Paxon School for Advanced Studies
Jacksonville, FL01.2017
Skills
- Customer Service
- Detailed
- Organized
- Flexible and Personable
- Problem Solver
Certification
Basic Life Support, American Heart Association
Timeline
Certified Nursing Assistant
Baptist Medical Center South
06.2024 - Current
Hair Stylist
Hair Cuttery
03.2022 - Current
Server
Gators Dockside
04.2020 - 04.2022
Server
Mr. Chubby's Wings
03.2018 - 05.2020
Customer Service Associate
The Home Depot
12.2016 - 03.2018
Cashier
Mission BBQ
10.2015 - 12.2016
Cosmetology License - undefined
Florida State College at Jacksonville
Diploma - undefined
Paxon School for Advanced Studies
Certified Nursing Assistant -
Baptist Health Clinical School
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