Gracyn Mathis
Lubbock,TX
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Hostess
Capital Pizza
06.2022 - Current
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
High School Diploma -
Frenship High School
Wolfforth, TX05.2024
Skills
- Customer Service
- Guest Engagement
- Complaint Handling
- Dining Room Management
- Guest Seating
- Payment Processing
Timeline
Hostess
Capital Pizza
06.2022 - Current
High School Diploma -
Frenship High School
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