Grainne (Gronya) Dinel

Oversaw patient care coordination in front office, facilitating seamless communication between patients and healthcare providers.

• Coordinated patient scheduling of infusions for chemotherapy with, ensuring appropriate tests and labs were conducted prior to infusion. Worked with pharmacy staff to make sure appropriate medication was ordered based on Dr orders and compliance with patient insurance ben
• Developed and maintained efficient scheduling systems to enhance workflow across departments.
• Collaborated with healthcare professionals to ensure timely patientappointments and follow-ups.
• Implemented process improvements that reduced scheduling conflicts and increased appointment accuracy.

• Managed accounts receivable processes, ensuring timely invoicing and collections.
• Implemented improvements in billing procedures, enhancing accuracy and efficiency.
• Responsible with making weekly bank deposits for church tithing and balancing monies received in cash, checks and monthly bank withdrawals Coordinated communication with clients regarding outstanding payments and account inquiries.
• Developed reports to track aging accounts, identifying trends for proactive follow-up.
• Supported month-end closing procedures by reconciling accounts receivable ledgers and preparing aging reports for management review.