Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Work History
Lead Manager
Bass Pro Shops Outdoor World
2023 - 2025
Led team in executing daily operational strategies to enhance customer experience.
Implemented inventory management processes to reduce waste.
Trained and mentored staff on product knowledge and sales techniques to improve performance.
Evaluated employee performance regularly, offering constructive feedback and creating tailored development plans for continuous improvement.
Managed multiple high-priority projects simultaneously, ensuring timely completion of each without compromising quality.
Increased company revenue by eighty thousand in electronic sales every quarter and successfully closing deals with prospective clients.
Streamlined daily operations to enhance efficiency and productivity across multiple departments.
Enhanced store appearance with visually appealing merchandise displays, contributing to a positive shopping environment for customers.
Maintained accurate cash register balances through diligent cash handling practices.
Collaborated with team members to ensure timely restocking of merchandise on sales floor.
Assistant Manager
Avis
2022 - 2023
Trained and mentored team members in operational policies and procedures.
Coordinated vehicle maintenance schedules, enhancing fleet reliability and performance.
Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Exceeded company expectations by reducing vehicle idle time by 50%