Grant Clemens

• Assisted in bathing and drying dogs using appropriate grooming techniques.
• Learned to operate grooming tools, including clippers and scissors, safely and effectively.
• Reduced pets' anxiety during grooming through careful and soothing handling.
• Ensured grooming area cleanliness, maintaining a hygienic space for pets and clients.
• Maintained positive company image by addressing customer concerns efficiently and courteously.
• Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
• Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
• Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
• Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.

• Managed ordering of products necessary for the task at hand. Was always sure to be ahead of the curve of as far as trends and standards. Handle day to day operations daily five days a week at minimum for the past two years by myself.

• Documented animals' weight, size and condition in computer system for review by senior staff.

• Operated forklifts and pallet jacks to load and unload trucks efficiently
• Inspected incoming and outgoing shipments for accuracy and damage
• Organized warehouse space to optimize loading processes and improve accessibility
• Assisted in inventory management by tracking stock levels during loading operations
• Implemented improvements in loading procedures, enhancing overall workflow efficiency

• Processed high volumes of customer transactions efficiently and accurately.
• Maintained clean and organized checkout areas to enhance customer experience.
• Assisted customers with product inquiries, providing excellent service and support.
• Restocked and organized merchandise in front lanes.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Trained new cashiers on operating procedures and customer service standards.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Assisted in administering medications and vaccinations to ensure optimal pet health.
• Monitored animal behavior and vital signs during examinations to support veterinarians.
• Maintained cleanliness and organization of treatment areas, enhancing operational efficiency.
• Educated pet owners on care practices and preventative measures to promote animal welfare.
• My particular veterinarian provided acupuncture as a service and I was lucky enough to be. His helper, while he was administering, said accupuncture.