Grant Hayes
Metairie,LA
Summary
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
The Exchange Pickleball + Bar
New Orleans, LA
02.2024 - Current
- Updated customer information in databases regularly to ensure accuracy of records.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Army Reservist
Department of Defense
Lafayette, LA
11.2021 - Current
- Worked effectively in team environments to make the workplace more productive.
- Developed strategies for successful completion of assigned missions.
- Implemented policies designed to improve morale among troops while maintaining discipline.
Bartender
Spirits on Bourbon
New Orleans, LA
03.2023 - 02.2024
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Bar Manager
Reggies
Baton Rouge, LA
05.2022 - 03.2023
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivity initiatives.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Associate of Science - Louisiana Transfer Degree (ASLT)
Delgado Community College
New Orleans, LA12-2024
Skills
- Multitasking and organization
- Time management
- Problem-solving skills
- Initiative-taking
Affiliations
- Pickleball
- Weightlifting
- Volunteer at HandsOn New Oreans
Timeline
Front Desk Receptionist
The Exchange Pickleball + Bar
02.2024 - Current
Bartender
Spirits on Bourbon
03.2023 - 02.2024
Bar Manager
Reggies
05.2022 - 03.2023
Army Reservist
Department of Defense
11.2021 - Current
Associate of Science - Louisiana Transfer Degree (ASLT)
Delgado Community College
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