Dedicated Service Leader specializing in employee training and conflict resolution. Proven ability to create a welcoming environment while ensuring quality standards and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Leader
Chipotle
Chicago, Illinois
08.2020 - Current
Train employees to meet correct standards.
Trained in all positions of the restaurant.
Close the store regularly.
Solve customer concerns or mistakes made by employees.
Resolved conflicts among team members through effective communication techniques.
Monitored food preparation processes to comply with quality standards.
Create a welcoming environment that makes guests want to come back.