Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Grant Schira

Riverside,CT

Summary

Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing guest service procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Overview

2
2
years of professional experience

Work History

Guest Service Associate

Target
Broadview, IL
12.2022 - 09.2023
  • Performed daily opening and closing procedures for the front desk including cash management duties.
  • Helped guests with their mobile orders and managed returns/exchanges.
  • Provided advice to customers on product features, benefits and usage.
  • Ensured all service requests were completed within established timelines while meeting quality standards.
  • Pulled product from storage, and pushed product onto the sales floor.
  • Handled customer complaints in a professional manner, escalating as necessary to ensure resolution.

Grocery Stocker

Jewl Osco
Westchester, IL
12.2021 - 06.2022
  • Built promotional displays for featured products in accordance with corporate marketing plans.
  • Assisted customers in locating desired items within the store.
  • Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
  • Ensured that all products were properly labeled according to company standards.
  • Organized backroom storage areas in order to maximize space utilization.
  • Checked expiration dates on perishable items to guarantee freshness.
  • Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
  • Assessed floor displays to restock merchandise.

Education

Sports Management

Bowling Green State University
Bowling Green, OH
08-2027

Skills

  • Greeting and directing
  • Guest Relations
  • Payment Processing
  • Complaint Handling
  • Cash handling experience
  • Call handling
  • Customer service background
  • Decision-making skills

Affiliations

  • Very involved in collegiate athletics. I currently am an equipment manager for the Bowling Green State University football program and love the work that I do. I wish to continue to push my hand into the world of sports.

Timeline

Guest Service Associate

Target
12.2022 - 09.2023

Grocery Stocker

Jewl Osco
12.2021 - 06.2022

Sports Management

Bowling Green State University

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Grant Schira