Gray Hayes Hicky
Louisville
Summary
A personable and adaptable individual with a knack for delivering exceptional service and creating memorable experiences with solid multitasking and communication skills. Able to contribute to a positive atmosphere and ensure client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Red Bar
10.2020 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Cultivated warm relationships with regular customers
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
Sales Associate
Men's Warehouse
01.2024 - 05.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Provided positive first impressions to welcome existing, new, and potential customers
- Answered customer questions about sizing, accessories, and merchandise care
Education
Bachelor of Science - Finance
Western Kentucky University
Bowling Green, KY05.2026
Skills
- Strong work ethic
- Exceptional customer service
- Guest relations management
- Guest engagement
- Team collaboration
- Sales expertise
- Quality control
Certification
- Adobe After Effects CC Certification, Adobe
- Microsoft Excel, Microsoft
- Microsoft PowerPoint, Microsoft
Timeline
Sales Associate
Men's Warehouse
01.2024 - 05.2024
Server
The Red Bar
10.2020 - 08.2024
Bachelor of Science - Finance
Western Kentucky University