Summary
Overview
Work History
Education
Skills
Timeline
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Gray Robertson

Nitro,WV

Summary

Dynamic Sales Associate with a proven track record in enhancing customer experiences through exceptional service and product knowledge.

Overview

26
26
years of professional experience

Work History

Sales Associate

Big Sandy Superstore
Charleston, West Virginia
09.2013 - Current
  • Facilitated customer selection of furniture and home goods based on individual preferences.
  • Operated point-of-sale systems to ensure efficient processing of transactions.
  • Educated customers on product features, benefits, and warranties during sales interactions.
  • Trained new sales associates on company policies and effective sales techniques.
  • Greeted customers, delivering exceptional service to enhance experience.
  • Answered incoming calls, providing information about store offerings and services.

Bartender

Buffalo Wild Wings
Cross Lanes, WV
09.2009 - 09.2013
  • Served alcoholic and non-alcoholic beverages to guests, enhancing overall guest experience.
  • Maintained cleanliness and organization of bar area during service hours.
  • Engaged with customers to deliver exceptional service and tailored recommendations.
  • Managed cash handling processes, ensuring accuracy during opening and closing of registers.

Bartender

Buffalo Wild Wings
Charleston, West Virginia
03.2009 - 09.2009
  • Prepared and served alcoholic and non-alcoholic beverages to guests efficiently.
  • Maintained cleanliness and organization of bar area during service.
  • Engaged with customers to deliver exceptional service and tailored recommendations.
  • Managed cash handling processes, including register openings and closures.

Bartender

Applebee's Grill + Bar
Charleston, West Virginia
04.2000 - 03.2009
  • Delivered alcoholic and non-alcoholic beverages to guests with efficiency and care.
  • Maintained cleanliness and organization of bar area during service hours.
  • Engaged customers to provide exceptional service and tailored recommendations.

Education

High School Diploma -

Capital High School
Charleston, WV
06-1994

Some College (No Degree) - Business Management

West Virginia State University
Institute, WV

Some College (No Degree) - Business Management

Marshall University
Huntington, West Virginia, WV

Skills

  • Customer service
  • Sales techniques
  • Point-of-sale operations
  • Product knowledge
  • Customer relationship management
  • Employee training

Timeline

Sales Associate

Big Sandy Superstore
09.2013 - Current

Bartender

Buffalo Wild Wings
09.2009 - 09.2013

Bartender

Buffalo Wild Wings
03.2009 - 09.2009

Bartender

Applebee's Grill + Bar
04.2000 - 03.2009

High School Diploma -

Capital High School

Some College (No Degree) - Business Management

West Virginia State University

Some College (No Degree) - Business Management

Marshall University
Gray Robertson