Grayemi Merida
Casa Grande,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. After years in sales management, seeking to further develop current skills by pursuing a career in real estate.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Verizon Wireless
11.2022 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Ulta Beauty
03.2021 - 07.2022
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
Prestige Sales Manager
Ulta Beauty
06.2020 - 03.2021
- Organized successful in-store events that attracted new customers and promoted brand awareness in the local market.
- Increased overall sales revenue by implementing effective marketing strategies and personalized customer interactions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Store Manager
Cellular Plus Verizon Authorized Retailer
10.2016 - 04.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
- Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased sales revenue by developing and implementing effective sales strategies.
Money Center
Walmart
11.2015 - 06.2016
- Performed various money center services to customers.
- Established strong customer relationships by offering personalized assistance with banking services and transactions.
- Managed risk by adhering to established policies regarding account holds and check verification procedures.
Cashier
Walmart
10.2014 - 07.2015
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Sales Associate
Rue 21
10.2013 - 06.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed efficient cash register operations.
Education
Certificate of completion - Salesperson I, Salesperson II, Wyoming Law
Wyoming Real Estate Institute
Gillette, WY02.2023
CNA Program -
Campbell County Memorial Hospital
Gillette, WY02.2016
High School -
Campbell County High School
Gillette, WY05.2014
Skills
- Bilingual
- Organized
- Driven
- Provides Exceptional Customer Service
- Competitive
- Sales Driven
- Verbal and written communication
- Account Management
Volunteer Experience
Blessing in a Backpack, 12/01/11, 03/01/12, Gillette, Wyoming, 82716, Filled Backpacks with food for children with needs, Organized backpacks, Organized food (cans)
Honorsachievements
- 3.4 GPA
- Hathaway Scholarship
Certification
- Real Estate Salesperson License - WY Real Estate Commission.
Timeline
Store Manager
Verizon Wireless
11.2022 - 08.2024
Store Manager
Ulta Beauty
03.2021 - 07.2022
Prestige Sales Manager
Ulta Beauty
06.2020 - 03.2021
Store Manager
Cellular Plus Verizon Authorized Retailer
10.2016 - 04.2020
Money Center
Walmart
11.2015 - 06.2016
Cashier
Walmart
10.2014 - 07.2015
Sales Associate
Rue 21
10.2013 - 06.2014
Certificate of completion - Salesperson I, Salesperson II, Wyoming Law
Wyoming Real Estate Institute
CNA Program -
Campbell County Memorial Hospital
High School -
Campbell County High School
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