Graysen Ramos
Red Crab Seafood
Cleveland,OH
1
Language
7
years of professional experience
Dynamic Manager/Server/Trainer with a proven track record in service at salons and restaurants. Excelling in customer service and team collaboration. Spearheaded training initiatives that enhanced staff performance and client satisfaction. Leveraged strong communication skills to implement effective marketing and service.
Work History
Server
5 Months- Assisted in menu knowledge, effectively communicating specials and answering customer inquiries.
- Collaborated with team members to maintain cleanliness and organization of dining area.
- Efficiently processed orders using POS system, ensuring accuracy and timely service delivery.
Lead Server Trainer
2 Years- Developed and implemented training programs for new servers, enhancing service quality and guest satisfaction.
- Mentored junior staff on menu knowledge and customer engagement techniques to boost performance.
- Conducted regular assessments of server skills, providing constructive feedback to improve efficiency.
- Collaborated with management to refine operational procedures, resulting in streamlined service flow.
Salon Manager
2 Years- Supervised daily salon operations to ensure high-quality service and customer satisfaction.
- Trained and mentored staff on best practices in client care and service techniques.
- Implemented inventory management systems to track supplies and reduce waste.
- Developed marketing strategies to increase client engagement and retention rates.
Education
High School Diploma
Skills
Strong communication skills
Organizational growth
Exceptional customer service
Team collaboration
Languages
English
Native or Bilingual
Timeline
Server
Red Crab Seafood
03.2026 - CurrentRead More
Lead Server Trainer
Hard Rock Cafe
01.2020 - 01.2022Read More
Salon Manager
Svams Eyebrows
01.2020 - 01.2022Read More
Waccamaw High School
High School Diploma
Read More