Grecia Villafuerte
Fremont,CA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
04.2018 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Receptionist
Banuelos Farmers Insurance Agenct
02.2017 - 03.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Shift Manager
Mcdonalds
01.2015 - 01.2018
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
Education
Bachelor of Arts - Communication Multimedia Journalism
California State University East Bay
Hayward Ca05.2022
Associate of Arts - Communication Studies
Chabot College
Hayward, CA05.2020
Skills
- POS System Operations
- Cash Flow Management
- Register Balancing
- Menu Item Preparation
- Hospitality and Professionalism
Websites
- https://thepioneeronline.com/46898/opinions/u-s-refugee-crisis-who-deserves-the-safety-that-the-u-s-
- https://thepioneeronline.com/43614/photo-galleries/what-we-do-not-see-behind-the-spectrum-a-closer-l
- https://thepioneeronline.com/42901/features/niles-a-neighborhood-in-fremont-california-full-of-life/
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
04.2018 - Current
Receptionist
Banuelos Farmers Insurance Agenct
02.2017 - 03.2018
Shift Manager
Mcdonalds
01.2015 - 01.2018
Bachelor of Arts - Communication Multimedia Journalism
California State University East Bay
Associate of Arts - Communication Studies
Chabot College
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