Summary
Overview
Work History
Education
Skills
Timeline
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Greenly Morris

Wade,USA

Summary

4+ years of experience in customer service and management. Organizational skills and professionalism developed through diverse roles supporting busy environments. Ability to manage customer inquiries and maintain efficient processes while simultaneously focusing on shift processes.

Overview

4
4
years of professional experience

Work History

Hostess

Cracker Barrel Old Country Store
05.2026 - Current
  • Form seating arrangements for servers
  • Inform all guests of our daily specials
  • Seat all guests and keep track of an organized rotation for each server's tables
  • Routinely clean empty tables
  • Give exceptional customer service to all guests and provide them with any and all information regarding our menu

Support Lead

Five Below
10.2025 - 05.2026
  • Delivered exceptional customer service by assisting customers and resolving issues promptly at registers and self-checkout counters
  • Managed closing and opening procedures ensuring store cleanliness and readiness for following team members
  • Handled all incoming phone calls professionally, providing information and support for all inquiries
  • Supported team members and maintained organized workstations to enhance store quality and environment
  • Handled all incoming inventory and online orders
  • Managed data entry details on daily store performance

Associate

Kohl's
11.2024 - 10.2025
  • Operated registers efficiently while providing friendly customer service and handling third party returns
  • Assisted customers with inquiries and ensured satisfaction through effective and smooth communication
  • Supported stock management and maintained clean fitting rooms to improve customer experience
  • Answered all questions regarding merchandise and online order pickup

Customer Service Cashier

Barnes & Noble
06.2022 - 12.2024
  • Assisted students in locating required course materials
  • Maintained organized and stocked shelves to support efficient store operations and create a welcoming atmosphere
  • Performed regular cleaning to uphold campus standards
  • Fulfilled all online orders and packages for mail delivery

Receptionist Assistant

Howell Drug
01.2024 - 08.2024
  • Delivered customer service at register and window stations, assisting with prescription refills and pickups
  • Entered data accurately to update patient records
  • Handled cash transactions accurately and efficiently
  • Supported pharmacy operations by stocking shelves and maintaining a safe work environment

Education

Ongoing Degree - Theology

Oregon State University
Corvallis, OR
06.2026

High School Diploma -

Hoke County High School
Raeford, NC
12.2023

Skills

  • Customer service
  • Effective multitasking
  • Team building and communication
  • Phone etiquette
  • POS systems
  • Merchandising
  • Onboarding

Timeline

Hostess

Cracker Barrel Old Country Store
05.2026 - Current

Support Lead

Five Below
10.2025 - 05.2026

Associate

Kohl's
11.2024 - 10.2025

Receptionist Assistant

Howell Drug
01.2024 - 08.2024

Customer Service Cashier

Barnes & Noble
06.2022 - 12.2024

Ongoing Degree - Theology

Oregon State University

High School Diploma -

Hoke County High School
Greenly Morris