Summary
Overview
Work History
Education
Skills
Timeline
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Greg Cornelius

Franklin,TN

Summary

Dynamic sales professional with a background in industrial service, field operations and team leadership. Combines hands-on technical expertise with a consultative sales approach to deliver tailored solutions for industrial, commercial and contractor clients. Skilled at developing relationships, managing complex projects from concept through commissioning, and driving revenue growth through technical service offerings.

Overview

9
9
years of professional experience

Work History

Sales Representative (Industrial Services)

Shermco
05.2024 - Current
    • Sell a comprehensive suite of industrial service solutions including NETA-certified testing, motor field service, repair, and engineering services to industrial, commercial and contractor clients.
    • Promote shop services such as motor rewinds, circuit breaker repairs, reconditioning and upgrades to maximize service revenues.
    • Provide turnkey project support from initial budgeting and engineering through supply, installation and commissioning, ensuring seamless delivery and customer satisfaction.
    • Support customers' automation and control needs by aligning solutions with their operations and partnering with internal engineers and technicians.
    • Develop strong relationships with new and existing clients, identify additional opportunities, and consistently meet or exceed sales targets.
    • Collaborate across engineering, operations and service teams to craft solutions that address complex technical challenges and deliver measurable value.
    • Coordinated with sales, shipping, engineering and machine shop departments to ensure seamless delivery of services.
    • Utilized CRM software to schedule visits, create customer cases and approve job tickets.
    • Developed and implemented strategies to improve customer satisfaction ratings and gathered feedback to create actionable improvement plans.
    • Maintained detailed records of service calls and evaluated processes for operational efficiency improvements.

Regional Field Service Manager

Reiser
01.2023 - 05.2024
  • Managed a team of fifteen field service technicians across seven states and the Caribbean islands; scheduled and prioritized workloads to maintain service levels and optimize resources.
  • Resolved customer complaints promptly while maintaining strong customer relationships.
  • Led team of 14 service technicians in field activities.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Trained and guided team members to maintain high productivity and performance metrics.

Lead Field Service Technician

Reiser
12.2019 - 01.2023
  • Troubleshot, repaired and installed food processing and packaging machinery including tray sealers, stuffers, slicers, scales and engineered attachments.
  • Traveled extensively to customer facilities; provided parts quotes and trained new technicians.
  • Participated in product development meetings and developed procedures for installation, maintenance, repair, calibration and operation of equipment.
  • Trained customers on proper use and maintenance of equipment; generated detailed service reports and ensured safety compliance on site.

Electro-Mechanical Technician

International Paper
05.2019 - 12.2019
  • Troubleshot and repaired converting machinery including flexos, die-cutters and folder-gluers as well as an 87” corrugator and supporting machines.
  • Conducted preventive maintenance, kept accurate records of maintenance activities and complied with safety standards.
  • Installed, operated and maintained electrical systems and developed expertise in troubleshooting complex machinery issues.

Electro-Mechanical Technician

Packaging Corporation of America
01.2017 - 01.2019
  • Performed troubleshooting, repair and preventive maintenance on converting machinery and a 110” corrugator.
  • Conducted metal fabrication and welding, repaired forklifts and configured, tested and calibrated electromechanical systems.
  • Trained staff on equipment and troubleshooting and ensured compliance with safety and quality standards.

Production Lead

Packaging Corporation of America
07.2016 - 01.2017
  • Supervised machine operators in the production of corrugated containers; diagnosed machine issues to prevent inefficiencies.
  • Trained new hires and ensured compliance with quality and safety standards; maintained records of product specifications and inventory levels.
  • Handled production line documentation for waste, downtime and output.
  • Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
  • Coordinated effective schedules for production employees.

Education

High School -

Cherokee High School

Skills

  • B2B Sales & Account Management
  • Industrial Service Solutions
  • Relationship Development
  • Client Needs Assessment
  • Technical Product Knowledge
  • Negotiation & Closing
  • CRM & Data Management
  • Team Leadership & Training
  • Problem Solving & Decision Making
  • Territory sales

Timeline

Sales Representative (Industrial Services)

Shermco
05.2024 - Current

Regional Field Service Manager

Reiser
01.2023 - 05.2024

Lead Field Service Technician

Reiser
12.2019 - 01.2023

Electro-Mechanical Technician

International Paper
05.2019 - 12.2019

Electro-Mechanical Technician

Packaging Corporation of America
01.2017 - 01.2019

Production Lead

Packaging Corporation of America
07.2016 - 01.2017

High School -

Cherokee High School

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