Greg Lange
Lowes Home Improvment
Pinnacle,NC
18
years of professional experience
Dedicated Customer Service Associate known for effective communication, problem resolution, and extensive product knowledge. Committed to enhancing customer satisfaction and training new associates.
Work History
Customer Service Associate
17 Years 9 Months- Assisted customers with product inquiries, providing knowledgeable solutions and enhancing satisfaction.
- Resolved customer complaints through effective communication and problem-solving strategies.
- Processed transactions accurately using point-of-sale systems, ensuring efficiency at checkout.
- Maintained organized product displays, promoting seasonal items and increasing visibility.
- Trained new associates on customer service protocols and company policies, fostering a supportive environment.
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
High School Diploma
Skills
Customer service
Customer support
Problem resolution
Team collaboration
Product knowledge
Timeline
Customer Service Associate
Lowes Home Improvment
11.2008 - CurrentRead More
Keystone Oaks High School
High School Diploma
Read More