Summary
Overview
Work History
Education
Skills
Timeline
Generic

Greg Richards

Chicago,IL

Summary

Hardworking and dependable candidate seeking full-time employment. Successful at managing multiple priorities with a positive attitude, with a wide variety of skills and experience.

Overview

8
8
years of professional experience

Work History

Maintenance Coordinator

Penske
05.2023 - 08.2023
  • Reduced maintenance costs through analysis of repair needs and prioritization of tasks.
  • Streamlined work orders for enhanced productivity, effectively managing a team of technicians.
  • Increased overall facility efficiency by identifying areas for improvement and implementing necessary organization.
  • Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.

Diesel Technician

Penske
06.2022 - 05.2023
  • Improved overall vehicle performance by conducting comprehensive engine diagnostics and repairs.
  • Reduced vehicle downtime by implementing efficient preventive maintenance procedures for gasoline and diesel engines.
  • Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
  • Enhanced workshop safety through consistent adherence to established protocols and guidelines.


Customer Service Representative

Penske
01.2020 - 06.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing immediate assistance.
  • Detailed, washed, and fueled company and customer vehicles, documenting any damages or needed repairs.
  • Worked with other departments to prioritize tasks and ensure their completion in a timely manner.

Server

Trail's Edge Brewery
04.2019 - 11.2019
  • Ensured customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience, as well as completing any side work during down time.

Warehouse Utility Worker

Overdoors
04.2017 - 04.2018
  • Reliable for on-call remote deliveries and pick-ups to facilitate installations.
  • Assembly of garage door parts to ready for installation.
  • Operated forklift to transport goods within warehouse.
  • Worked with colleagues to unload stock deliveries and efficiently store them in an organized manner.
  • Reported directly to owner and was available for any task that was requested.

Customer Service Associate

Walgreen's
01.2016 - 04.2017
  • Led the photo department
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Cultivated positive relationships with new and returning customers.
  • Balanced needs of multiple department managers simultaneously to ensure ideal store operations.

Education

Liberal Arts And General Studies

Prairie State College
Chicago Heights, IL

Skills

  • Customer Service
  • Inventory Control
  • Vendor Management
  • Team Collaboration
  • Hand and Power Tool Operation
  • Safety Compliance

Timeline

Maintenance Coordinator

Penske
05.2023 - 08.2023

Diesel Technician

Penske
06.2022 - 05.2023

Customer Service Representative

Penske
01.2020 - 06.2022

Server

Trail's Edge Brewery
04.2019 - 11.2019

Warehouse Utility Worker

Overdoors
04.2017 - 04.2018

Customer Service Associate

Walgreen's
01.2016 - 04.2017

Liberal Arts And General Studies

Prairie State College
Greg Richards