Greg A. Ross

• Coordinated staff schedules, rotations and breaks.
• Kept games fair by proactively identifying suspected cheaters and alerting the proper departments.
• Stayed current on games offered at establishment, as well as ever-changing techniques used by cheaters.
• Interpreted and enforced rules for gameplay and betting limits.
• Satisfied VIP clients with complimentary benefits to encourage continued gameplay.
• I am responsible for 24 tables, 4 floor supervisors at a time and approximately $750,000-$2.5 million at any given time.
• I deal daily with high stress situation, multi tasking, conflict resolution, problem solving, tracking player wins and losses, casino wins and losses, ensuring we are staying compliant with CTR/MTL requirements, keeping logs of new/used gaming cards, facilitate the continuous running of every game.
• I am happy to help any team members get to the resolution they desire and I am open to suggestions and at times, implement them for the prosperity of the customers experience.

• I maintain Washington State Gambling Commission rules and regulations for Card Rooms.
• I Counsel employees on inaccuracies that enable them to be more efficient dealers.
• I find resolutions to conflicts swiftly by meticulously learning all the facts and making a call based on my extensive experience.
• I work in conjunction with surveillance/shift managers in order to maintain the integrity of the casino for its patrons and employees.
• I strive to ensure the guests requests and expectations are met.
• I maintain the chips in the trays.
• I pay close attention to my surroundings and I am always aware of any and all possible illegal and\or mischievous activity around me.
• I prepare any and all paper work that is required by the company and state, such as currency transaction reports (CTR), multiple transaction logs, (MTL) and suspicious activity reports, (SAR) just to name a few.
  

• I worked with customers to help find them the best suited vehicle for their needs.
• I tried to make the car buying experience something, not only different, but better then they may have experienced in the past.
• I worked closely with management to make the deal as streamline as possible.
• I always went the extra mile to be sure my customers were fully satisfied with their new vehicle purchase.
• I assisted my customers with scheduling upgrades for their new vehicles.

• I maintained compliance with federal and state regulations.
• I payed close attention to my surroundings at all times and tried to anticipate problematic situations before they arose.
• I scheduled myself regular pre-trip safety inspections to maintain the vehicles integrity on the road.
• I took the time to educate myself on the inner workings of the commercial 18 wheel semi-truck i was responsible for.
• I kept daily logs detailing hours, miles and locations of our travels.

Same as prior Dual Rate Dealer/Floor position, described previously at Crazy Moose Casino.

• Learned what to watch for, such as card counters, dealers flashing cards and other devises that may be used to cheat the gaming system.
• Changed cards on tables regularly.
• Helped customers meet any needs they may have had.
  

• Learned what to watch for, such as card counters, dealers flashing cards and other devises that may be used to cheat the gaming system.
• Changed cards on tables regularly.
• Helped customers meet any needs they may have had.