Greg Rushdie

Work History

Wawa

04.2022 - 09.2023

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Maintained a high level of product knowledge, providing accurate information to customers.
Answered customer telephone calls promptly to avoid on-hold wait times.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Provided personalized support for each client, tailoring solutions based on individual circumstances and preferences.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Exhibited high energy and professionalism when dealing with clients and staff.

Ooka Sushi

03.2020 - 02.2022

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.