Greg Tanner
Summary
Broadcaster and Customer Service Rep with Sales experience. Successful at engaging with people and creating long term relationships. Friendly, inquisitive and persistent. Confident with a friendly and outgoing personality.
Overview
14
14
years of professional experience
Work History
Customer Service Rep
Winsby
Remote
03.2024 - Current
- Handle customer inquiries and suggestions courteously and professionally.
- Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolve customer complaints with empathy, resulting in increased loyalty and repeat business.
On Air Talent
Self
Rotonda West, FL
07.2015 - Current
- On Air Radio Talent for multiple stations.
- Enhance listener engagement by incorporating trending and local topics.
- Interview local and international celebrities to raise brand profile and build listener engagement.
Traffic Anchor
Total Traffic Network
Miami, FL
11.2021 - 10.2023
- Reported and produced traffic conditions for Florida radio and TV stations.
- Maintained crucial deadlines for several stations.
- Ad-libbed complex situations with clarity.
Marketing Assistant
Sunrise Bay Resort
Naples, FL
10.2020 - 11.2021
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Generated leads through phone calls, emails and face-to-face interactions.
- Contributed to successful product launches through meticulous coordination of promotional events and activities.
Weather Anchor
Sinclair Broadcast Group
Eugene, OR
09.2017 - 06.2020
- Prepared and delivered weather and breaking news weekday mornings.
- Adapted to breaking news situations, providing timely coverage and updates for viewers.
- Drafted news headlines for broadcasting to capture listeners with clear and condensed writing.
On Air Talent
Entercom
Sacramento, CA
06.2013 - 05.2017
- Produced and delivered creative radio segments focused on music, current events and lifestyle topics weekday mornings.
- Attended promotional events to create station awareness and build listener reach.
- Developed engaging content for listeners and guests, including interviews and phone-ins.
- Public Affairs Director, Music Scheduler.
TV Traffic Anchor
Journal Broadcast Group
Cape Coral, FL
01.2010 - 05.2013
- Delivered unscripted traffic, breaking news and special event coverage to community.
- Uploaded breaking news and updates to organization's social media and website accounts.
- Developed relationships with sources and contacts to gain additional insight.
Education
High School Diploma -
Columbia College Chicago
Chicago, ILSkills
- Customer Relations
- Problem Resolution
- Sales
- Public Speaking
- News Reporting
- Video Editing
- Audio Editing
Timeline
Customer Service Rep
Winsby
03.2024 - Current
Traffic Anchor
Total Traffic Network
11.2021 - 10.2023
Marketing Assistant
Sunrise Bay Resort
10.2020 - 11.2021
Weather Anchor
Sinclair Broadcast Group
09.2017 - 06.2020
On Air Talent
Self
07.2015 - Current
On Air Talent
Entercom
06.2013 - 05.2017
TV Traffic Anchor
Journal Broadcast Group
01.2010 - 05.2013
High School Diploma -
Columbia College Chicago