Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Software
Work Preference
Interests
Languages
Timeline

Greg Zoll

Technical Support
St Louis,Mo

Summary

Dedicated and hard-working Warehouse Clerk with a proven track record of employer satisfaction in communicating with suppliers and vendors, inspecting shipments, and operating various professional tools and equipment.

Overview

48
48
years of professional experience
1
1
Language

Work History

Houseman/Housekeepr

Marriott International, Inc.
St Louis, Missouri
05.2025 - Current
  • Kept building entryway glass clean and polished for professional presentation.
  • Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Aided in reducing maintenance issues by promptly reporting any damages or malfunctions observed during daily tasks.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
  • Upheld brand standards consistently by adhering to all policies and procedures regarding cleanliness, safety, and guest privacy.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.

Computer Support Representative

Self
01.1978 - Current
  • Repaired hardware components to ensure seamless operation and functionality of devices.
  • Performed regular data backups to safeguard important files and information.
  • Executed system upgrades to enhance performance and compatibility with latest technology.
  • Ensured network security protocols were up to date and effectively protected against cyber threats.
  • Installed new software programs and applications according to user requirements.
  • Troubleshooted IT issues quickly and efficiently to minimize downtime and disruptions.

Transportation Driver

Uber
St Louis, MO
11.2021 - 05.2025
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Checked in with dispatch service and updated with current location.
  • Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
  • Informed management of daily activities by updating logs with mileage and delivery information.

Warehouse Support Staff

NBCUniversal
05.2023 - 04.2024
  • Coordinated shipping and receiving activities to ensure timely and accurate delivery of goods.
  • Managed inventory levels and supplies to support efficient operations.
  • Processed orders for shipment in timely and organized manner.
  • Operated forklift equipment safely and efficiently in warehouse setting.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Custom Cabinet Builder

Self
Springfield, IL
08.2021 - 08.2023
  • Cultivated a strong reputation for excellence within the industry, attracting repeat business from satisfied customers.
  • Expanded product offerings by incorporating innovative design elements into custom cabinets.
  • Created lasting client relationships through exceptional communication and follow-up support services.
  • Assisted clients in selecting appropriate materials, hardware, and finishes for their desired outcomes.

Store Associate

Ralphs
01.2022 - 12.2022
  • Merchandised products in visually appealing manner to drive customer interest and engagement.
  • Provided exceptional customer service to enhance overall shopping experience.
  • Efficiently fulfilled orders to ensure timely delivery and customer satisfaction.
  • Maintained clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted in preparation of seasonal promotions by setting up displays according to planograms provided by supervisors or corporate offices.

Retired

Self
12.2014 - 08.2021
  • Retired from State of Illinois Healthcare and Family Services December 2014.
  • Held Office Specialist position with Child Support Enforcement unit May 2006 to May 2009.
  • Held Office Associate position in Document imaging and Legal Research unit for Child Support Enforcement May 2009 to June 2012.
  • Held Office Clerk position with HFS/BMAS, Data Entry of Prescription Pre-Authorizations for Medicaid June 2012 to December 2014.
  • Provided professional services and support in dynamic work environment.
  • Identified issues, analyzed information and provided solutions to problems.

Passenger Service Agent Turnaround Coordinator

Air Wisconsin/United Express
03.2004 - 04.2006
  • Acting as first point of contact for passenger
  • Key responsibilities include:
  • Facilitating Boarding processes and announcing boarding times and assisting passengers with onboarding from gate area to aircraft
  • Conveying proper information and announcements regarding flight enquiries and schedules to passengers, bearing in mind to their different cultural backgrounds
  • Assisting passengers with enquiries, queries and concerns such as check-in procedures, flight times, directions, lost luggage processing courier services
  • Ensuring timely and effective communication with all relevant internal and external parties for aircraft movements, messages, delay codes
  • Overseeing and coordinating safe loading and unloading of aircraft
  • Maintain safe working environment, reporting equipment faults and irregularities, processes or systems to appropriate airport management, crew or airport authority
  • Train new hire and current employees in proper use of equipment, oversee yearly deicing equipment training.

Customer Service Representative

AT&T Mobility, Cingular Wireless
01.2000 - 05.2003
  • Employed strong analytical skill to navigate AS/400 system frontend and backend to find information during calls.
  • Demonstrated excellent time management and strong organizational skills proving ability to deliver results with strong attention to detail.
  • Effectively manage multiple priorities while meeting tight deadlines.
  • Regularly communicating status of progress on tasks with colleagues and managers.
  • Assist with needs of current and future customers about plans and cellular telephony equipment.
  • Handle any billing related questions, take payments over phone..

Petty Officer Third Class (E, Interior Communications Technician

U.S. Navy
08.1985 - 11.1988
    • Maintain and perform equipment maintenance on shipboard communication and navigation equipment
    • Assist Electrical Department with equipment watches, Shore Power Cable inspection while on watch during duty days
    • Fill out and complete trouble tickets for 1MC, IVCS, Sound Powered Phone equipment
    • Stand watch during duty day to inspect and report any issues that may arise in various engineering spaces that were not regularly staffed
    • Assigned to ship Rescue and Assistance unit as Duty Electrician
    • Trained in proper handling and use of Firefighting equipment, drills, during duty days
    • Oversee lower grade enlisted during performance of maintenance tasks, duty schedules on duty weekends, educate teach skills used for all equipment that IC department maintained
    • Fill out inventory stock requests for replacement equipment, parts and materials.

Education

Bachelor of Science - Business Administration and Management, Finance, Business Law

Kaplan University Online, Purdue, IN
05.2001 - 2003.05
  • Dean's List Spring 2001
  • 3.2 GPA

Skills

Supporting warehouse activities

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Software

Microsoft Windows

Mac OS

Microsoft Outlook

Linux

Computer Networking

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time off4-day work week

Interests

Hiking

Reading

Current Affairs

Emerging Technologies

Languages

English
Native or Bilingual

Timeline

Houseman/Housekeepr - Marriott International, Inc.
05.2025 - Current
Warehouse Support Staff - NBCUniversal
05.2023 - 04.2024
Store Associate - Ralphs
01.2022 - 12.2022
Transportation Driver - Uber
11.2021 - 05.2025
Custom Cabinet Builder - Self
08.2021 - 08.2023
Retired - Self
12.2014 - 08.2021
Passenger Service Agent Turnaround Coordinator - Air Wisconsin/United Express
03.2004 - 04.2006
Kaplan University Online - Bachelor of Science, Business Administration and Management, Finance, Business Law
05.2001 - 2003.05
Customer Service Representative - AT&T Mobility, Cingular Wireless
01.2000 - 05.2003
Petty Officer Third Class (E, Interior Communications Technician - U.S. Navy
08.1985 - 11.1988
Computer Support Representative - Self
01.1978 - Current

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Greg ZollTechnical Support