Summary
Overview
Work History
Education
Skills
Timeline
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Gregg Smith

Fort Worth,TX

Summary

At Whip Industries, I excelled as a Sales and Service Specialist, leveraging my problem-solving aptitude and strong communication skills to foster customer loyalty and drive business growth. My expertise in product knowledge and customer service led to significant increases in repeat business and client referrals, showcasing my goal-oriented approach and professionalism.

Overview

29
29
years of professional experience

Work History

Sales and Service Specialist

Whip Industries
11.1995 - Current
  • Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
  • Worked closely with clients throughout the entire sales cycle, providing ongoing support, addressing concerns, and ensuring overall satisfaction with their experience.
  • Delivered exceptional customer service, resulting in increased repeat business and client referrals.
  • Provided expert product knowledge, demonstrating the value proposition of offered services or products to prospective clients.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Trouble shooting issue with products Hydraulic / Electrical, overall operation of the equipment.
  • Supervise maintenance department.

Education

High School Diploma -

Trimble Technical High School
Fort Worth, TX

No Degree -

TCJC

Skills

  • Goal-Oriented
  • Friendly and Helpful
  • Customer Service
  • Honest and Dependable
  • Reliable and Responsible
  • Attention to Detail
  • Strong Communication and Interpersonal Skills
  • Problem-solving abilities
  • Team Cooperation
  • Positive Customer Engagement
  • Relationship Building
  • Self Motivation
  • Product Knowledge

Timeline

Sales and Service Specialist

Whip Industries
11.1995 - Current

High School Diploma -

Trimble Technical High School

No Degree -

TCJC

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Gregg Smith