Gregg Smith
Fort Worth,TX
Summary
At Whip Industries, I excelled as a Sales and Service Specialist, leveraging my problem-solving aptitude and strong communication skills to foster customer loyalty and drive business growth. My expertise in product knowledge and customer service led to significant increases in repeat business and client referrals, showcasing my goal-oriented approach and professionalism.
Overview
29
29
years of professional experience
Work History
Sales and Service Specialist
Whip Industries
3010 S Main Fort Worth TX. 76110
11.1995 - Current
- Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
- Worked closely with clients throughout the entire sales cycle, providing ongoing support, addressing concerns, and ensuring overall satisfaction with their experience.
- Delivered exceptional customer service, resulting in increased repeat business and client referrals.
- Provided expert product knowledge, demonstrating the value proposition of offered services or products to prospective clients.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Trouble shooting issue with products Hydraulic / Electrical, overall operation of the equipment.
- Supervise maintenance department.
Education
High School Diploma -
Trimble Technical High School
Fort Worth, TXNo Degree -
TCJC
Skills
- Goal-Oriented
- Friendly and Helpful
- Customer Service
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Problem-solving abilities
- Team Cooperation
- Positive Customer Engagement
- Relationship Building
- Self Motivation
- Product Knowledge
Timeline
Sales and Service Specialist
Whip Industries
11.1995 - Current
High School Diploma -
Trimble Technical High School
No Degree -
TCJC