Gregorio Lopez-Tenorio
Swarthmore,PA
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Solera. Proven ability to enhance guest satisfaction through effective problem-solving and communication. Skilled in cash handling and multitasking, consistently managing multiple tables while maintaining a calm demeanor during peak hours. Adaptable team player dedicated to delivering quality service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Server
Solera
08.2024 - 12.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Executed accurate order processing to ensure timely delivery of food and beverages.
- Assisted in training new staff members on service protocols and menu offerings.
- Monitored inventory levels to prevent stock shortages and ensure availability of menu items.
- Adapted to changing priorities during peak hours to maintain service efficiency.
- Demonstrated strong communication skills with both guests and team members.
- Reviewed daily specials with guests to promote menu items and enhance sales.
- Resolved guest complaints effectively, enhancing customer satisfaction.
- Participated in team meetings to discuss service improvements and guest feedback.
- Managed multiple tables simultaneously, ensuring attentive service without compromising quality.
- Handled cash and credit transactions accurately, ensuring proper billing and tips.
Education
High School Diploma - Accounting And Finance
Ridley Highschool
Folsom, PASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
- Supply restocking
- Quality control
- Table bussing
- Task prioritization
- Item promotion
- Foreign language proficiency
- Multitasking and organization
- Shift management
- Calm demeanor
- Positive and professional
- Reliable and responsible
- Team player
- Warm and friendly
- Adaptable and flexible
- Reliability
- Multitasking
- High energy and stamina
- Problem-solving
- Excellent communication
- Cool under pressure
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Server
Solera
08.2024 - 12.2025
High School Diploma - Accounting And Finance
Ridley Highschool