Gregorio Peralta Lopez
Pomona,California
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Sofive Soccer Center
05.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Maintained visitor log for entering and leaving facility for security purposes.
Referee
Sofive
05.2021 - Current
- Promoted good sportsmanship among players.
- Navigated difficult situations using effective communication and explanation of game rules.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Coordinated with other referees to execute smooth and consistent games.
Soccer Referee
US Soccer Association
08.2019 - Current
- Managed conflict resolutions to encourage professional and positive relationships.
- Made decisions on fouls, offsides and other infractions to maintain integrity of game and adhere to established rules.
- Enforced discipline to encourage respect, fairness and equality for players.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
- Exercised decisions on goals, offsides and fouls to determine accuracy and fairness of game results.
- Addressed rule infractions or complaints by participants to assess any necessary penalties.
- Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities, and discuss problems.
- Formulated reports to brief management regarding game activities and developments.
- Promoted good sportsmanship among players.
Restaurant Staff Member
Wendy's
03.2021 - 05.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
Bachelor of Science - Criminology
California Polytechnic State University-Pomona
Walnut, CA05.2025
High School Diploma -
Diamond Ranch High School
Pomona, CA05.2021
Skills
- Appointment Confirmation
- Appointment Booking
- Bank Deposits
- Google Docs
- Greet Visitors
- Legal Document Preparation
- Word Processing
- Organization Skills
- Manage Files
Certification
- Safesport Training - 1 year
- Concussion Certificate
- Certificate for Sudden Cardiac Arrest
- USA Referee License
- USA Youth Coaching License
Languages
English
Full Professional
Spanish
Native or Bilingual
American Sign Language
Limited Working
Timeline
Receptionist
Sofive Soccer Center
05.2021 - Current
Referee
Sofive
05.2021 - Current
Restaurant Staff Member
Wendy's
03.2021 - 05.2021
Soccer Referee
US Soccer Association
08.2019 - Current
Bachelor of Science - Criminology
California Polytechnic State University-Pomona
High School Diploma -
Diamond Ranch High School
- Safesport Training - 1 year
- Concussion Certificate
- Certificate for Sudden Cardiac Arrest
- USA Referee License
- USA Youth Coaching License
Similar Profiles
Yalda NooriYalda Noori
Front Desk Customer Service Representative at Sofive Soccer CenterFront Desk Customer Service Representative at Sofive Soccer Center
Andrey McIntyreAndrey McIntyre
Service Representative at Sofive Soccer CenterService Representative at Sofive Soccer Center
Jose ReynosoJose Reynoso
Manager on Duty at Sofive INCManager on Duty at Sofive INC